What are the responsibilities and job description for the Arc GIS Support Specialist (Hybrid) position at GSK Solutions Inc.?
Job Details
| Job Title: | Arc GIS Support Specialist (Hybrid) | ||||||||||||||||||||||||||||||||
| Location: | Atlanta, GA | ||||||||||||||||||||||||||||||||
| Duration: | 6 Months | ||||||||||||||||||||||||||||||||
| Pay Rate: | $24/hr on 1099 | ||||||||||||||||||||||||||||||||
| Interview Process: | Webcam | ||||||||||||||||||||||||||||||||
| Note: | Local Candidates who do not require VISA Sponsorship are required to apply for this role | ||||||||||||||||||||||||||||||||
| Job Description | Client is seeking an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests. Requests will pertain to ArcGIS Desktop (ArcMap 10.6.1/ArcPro 3.1, Esri Roads and Highways), Enterprise applications, cloud products (e.g. ArcGIS Online and SiteScan), and mobile products (Field Maps). Reviews and triages submitted support tickets. Contacts users to clarify, gather information, isolate, replicate, and troubleshoot issues. Resolves or escalates issue to more experienced staff. Provides user instruction/guidance. Assists GIS/IT Teams in implementing solutions and preparing documentation/knowledgebase articles. Will develop client GIS User Group and conduct training programs to support client GIS User Group. Candidate will be working in the Enterprise GIS Team of IT Applications. Candidates will primarily work with EGIS and IT team members and interacting with end users/customers. The candidate will follow guidance in providing ticket resolutions. The Enterprise GIS team is composed of 2 ArcGIS developers,2 System Administrators, a data manager, and team leader. The team supports over 180 ArcGIS Desktop users and approximately 60,000 annual ArcGIS web visits. client GIS applications support GIS feature mapping, project planning, emergency operations, permitting, safety, traffic records, etc. NOTE: While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. Responsibilities:
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| Recruiter Details: | Name: Ananya at gsksolutions dot com Eight three two-Nine nine zero-Two four two seven |
About US:
GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality, timeliness, and budgetary considerations, we consistently strive to exceed client expectations, building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development, covering information security, software development, consulting, and IT audits. We excel in managing critical, time-sensitive projects for Fortune 500 clients nationwide, ensuring their success is always at the forefront of our mission.
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Salary : $24
