What are the responsibilities and job description for the ServiceNow Administrator (Remote) position at GSK Solutions Inc.?
Job Details
Job Title: ServiceNow Administrator (Remote)
Location: Atlanta, GA
Duration: 6 Months
Job Type: Corp-Corp / 1099 / Contract W2
Rate: $65/hr. on C2C
Interview Type: Web Cam
Client: State of Georgia
Job Description:
The GSK SOLUTIONS INC is seeking a qualified candidate for the contractor temporary staffing position of ServiceNow Administrator based in Atlanta, Georgia.
Key Responsibilities
- Assists in developing standard It configuration and asset management methodology
- Develop CMDB policy, processes, and knowledge base
- Conduct reporting on configuration audit and reconciliation
- Maintains CIs to ensure CMDB accuracy and completeness
- Drives visibility on process adherence and compliance improvement opportunities
- Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace
- Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
- Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance
- Create and document requirements for efficient process design that includes self-service options with limited manual effort
- Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management
- Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance
- Draft technical process documentation
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
| Bachelor's degree in computer science or related field OR an Associate degree in Computer Science or related field with relevant work experience. | Required | 0 | |
| ITIL Foundation & ServiceNow Administration Certification. | Required | 5 | Years |
| Recent ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities. | Required | 10 | Years |
| In-Depth Knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, Discovery). | Highly desired | 0 | |
| Certified Implementation specialist ITSM, Certified Implementation Specialist. | Highly desired | 0 | |
| Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service | Desired | 0 | |
| Certification in ServiceNow System Administration (MUST UPLOAD CERTIFICATION) | Required | 0 | |
| ITIL Foundation certified or related experience. | Desired | 0 | |
| Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly), integrations (REST, SOAP), and web technologies (HTML, CSS). | Desired | 0 |
Recruiter Details:
Recruiter Name: Lokesh at gsksolutions dot com
Contact Number: Eight three two- Nine nine zero - Two four two six
About GSK Solutions Inc:
GSK Solutions Inc is a leading information technology (IT) Services Company that specializes in providing complete consulting solutions and staff augmentation to its clients. We provide on-time, on-budget, and quality service to our clients and consistently meet their expectations. We are known for our superior execution on a sustained basis.
GSK has been in the business of providing both commercial and custom product development services, including, Information Security, Software Development, Consulting and IT Audit. GSK implements highly critical and time-sensitive projects for their Fortune 500 clients located across the country.
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Salary : $65
