What are the responsibilities and job description for the SOC Technical Writer (Remote) position at GSK Solutions?
Job Description
Job Description
Job Title : SOC Technical Writer (Remote)
Location : Des Moines, IA
Duration : 12 Months
Pay Rate : $35 / hr on C2C / 1099 all inclusive
Job Description :
The purpose of this position is to provide technical writing support, standardization of documentation, and business support across the SOC (Security Operations Center).
Security Operations Center Technical Writer needed. Only submit candidates who have worked as a Technical Writer in a SOC environment.
The Business Consultant supports the State of Iowa's Office of the Chief Information Officer (OCIO), Security Operations Center (SOC). The purpose of this position is to provide technical writing support, standardization of documentation, and business support across the SOC. The Business Consultant will initially focus on the development, consolidation, and standardization of the following artifacts for incident responders :
- Computer Security Incident Response Plan(CSIRP).
- SOC Incident Playbooks.
- Standardization of Incident Reports.
- RACI (Responsible, Accountable, Consulted, and Informed) grids per playbook.
- Website guidance for workforce members reporting security incidents to the SOC.
The Business consultant will assist in the definition and measurement of SOC Service Level Agreements (SLA), Memorandum of Understanding(MOU), Memorandum of Agreement (MOA), and other formal documentation to support the SOC. Integrate Key Performance Indicators (KPI) and develop status reporting for stakeholder consumption.
Analyze business processes, procedures, and organization structure in order to identify problems and determine solutions. Elicit requirements from stakeholders, analyze the requirements, document, and create functional specifications as required.
Candidate Requirements :
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Previous experience working as a technical writer for a SOC
Required
Years
Excellent organizational skills with a focus on accuracy, detail, and follow-through; punctual and meets deadlines; effectively prioritizes tasks to m
Required
Years
Proven ability to work with diverse audiences and translate technical information into non-technical information.
Required
Years
Excellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly in wr
Required
Years
Knowledge of project management, conflict resolution, and incident escalation preferred.
Required
Years
Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.
Required
Years
Ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.
Required
Years
Ability to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a prof
Required
Years
Must be an individual of high integrity and be a model of unwavering integrity to others.
Required
Years
Commitment to fostering a diverse working environment.
Required
Years
Ability to work independently, as part of a team of peers, and also to support and contribute to a multidisciplinary team environment.
Required
Years
Recruiter Details :
Recruiter Name : Kris at gsksolutions dot com
Contact Number : Seven one nine-Two three nine-Five five nine nine
About GSK Solutions Inc :
GSK Solutions Inc is a leading information technology (IT) Services Company that specializes in providing complete consulting solutions and staff augmentation to its clients. We provide on-time, on-budget, and quality service to our clients and consistently meet their expectations. We are known for our superior execution on a sustained basis.
GSK has been in the business of providing both commercial and custom product development services, including, Information Security, Software Development, Consulting and IT Audit. GSK implements highly critical and time-sensitive projects for their Fortune 500 clients located across the country.
Salary : $35
