What are the responsibilities and job description for the Desktop Analyst position at GSKsolutions Inc?
Job Title: Desktop Analyst (Onsite)
Location: Salem, VA
Duration:6 Months
Job Type: Corp-Corp / 1099 / Contract W2
Rate: $28/hr on 1099
Client: State of Virginia
Interview Type: In Person
Note: Candidate MUST be LOCAL to Roanoke/Salem VA
Job Description:
Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions.
Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools. Strong Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout Salem District VDOT. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues.
Job Type: Contract
Pay: $25.00 - $28.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Help desk: 1 year (Preferred)
- Windows: 3 years (Preferred)
Work Location: On the road
Salary : $25 - $28
