What are the responsibilities and job description for the Field Technician position at GSKsolutions Inc?
Job Title: Field Support Technician (onsite)
Location: Boise, Idaho
Duration: 12 Months
Pay Rate: $35/hr on C2C / 1099 all inclusive
Interview type: Either Webcam or In Person
Knowledge, Skills, and Abilities:
- Experience onboarding new users to Microsoft365, with emphasis on SharePoint, OneDrive, and Outlook as well as answering general user questions;
- Experience migrating end user emails and documents to Outlook and OneDrive;
- Experience with troubleshooting and maintaining Windows Active Directory users, computers and policies, preferred;
- Experience troubleshooting with Microsoft Windows 10;
- Experience troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts;
- Experience with basic network (wired and wireless) configuration and troubleshooting including ping and trace route, preferred;
- Knowledge of court processes and court information systems preferred;
- Skill in providing excellent customer service;
- Ability to travel throughout the state as needed;
- Ability to communicate effectively verbally and in writing;
- Ability to understand impacts of software, system, or application changes on customers;
- Ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts;
- Ability to work independently.
Job Type: Contract
Pay: $21.89 - $35.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- SharePoint: 3 years (Required)
Work Location: Hybrid remote in Boise, ID 83702
Salary : $22 - $35
