What are the responsibilities and job description for the Field Technician position at IBS Infoweb pvt ltd?
Customer service including the ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts.
Troubleshooting and maintaining Active Directory users, computers, groups and policies.
Onboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and Outlook as well as answering general user questions
Migrating end user emails and documents to M365 Outlook and OneDrive from on-premise Exchange, external M365 and/org Google Workspace.
Troubleshooting Microsoft Windows 10 and 11.
Troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts
Basic network (wired and wireless) configuration and troubleshooting including ping and trace route
Job Type: Contract
Pay: $30.00 - $45.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 4 years (Required)
Ability to Commute:
- Boise, ID 83712 (Required)
Ability to Relocate:
- Boise, ID 83712: Relocate before starting work (Preferred)
Work Location: In person
Salary : $30 - $45
