What are the responsibilities and job description for the Client Care Negotiation Specialist position at GT Luxury Group?
Real Estate (Will Train!) Compensation : Base Bonuses About the Role : Do you love helping people, problem-solving, and keeping things running smoothly? Are you highly organized, a strong communicator, and excited to grow in real estate? GT Luxury Group, a top-producing real estate team in North Jersey, is looking for a Client Care & Negotiation Specialist to manage home buyers and sellers after a deal is signed, set expectations, and ensure a smooth transaction from start to finish. No real estate experience? No problem! We will provide full training for the right person. Responsibilities : What You’ll Do (We Will Train!) :
- Be the Main Point of Contact : Guide clients after a home is listed or under contract, ensuring they feel supported.
- Set Expectations & Keep Clients Informed : Explain timelines, next steps, and deadlines clearly.
- Negotiate & Handle Challenges : Learn to manage price reductions, negotiate repairs, and solve transaction issues.
- Coordinate with Attorneys, Lenders & Agents : Keep deals on track and moving toward closing.
- Ensure Smooth Transactions : Manage deadlines, paperwork, and all moving parts so nothing falls through the cracks.
- Deliver a High-Level Client Experience : Help clients feel confident and stress-free during their home sale or purchase. Get smarter responses, upload files and images, and more. Qualifications :
- Strong communication skills : Ability to clearly explain next steps, set expectations, and handle tough conversations with confidence.
- Highly organized & detail-oriented : Can juggle multiple clients and deadlines without missing a step.
- Problem-solving mindset : Able to think quickly, resolve issues, and keep transactions on track.
- Comfortable with negotiations : Willing to learn how to handle price reductions, repair requests, and deal negotiations.
- Coachable & eager to learn : Open to following structured processes and improving over time.
- Customer service mindset : Enjoys working with people and ensuring a positive experience.
- Self-motivated & proactive : Can work independently but thrives in a team environment.
- Tech-savvy : Comfortable using CRM software, email, spreadsheets, and transaction management tools (or willing to learn). Compensation : $60,000 - $100,000 yearly
- What You’ll Do (We Will Train!) :
- Be the Main Point of Contact : Guide clients after a home is listed or under contract, ensuring they feel supported.
- Set Expectations & Keep Clients Informed : Explain timelines, next steps, and deadlines clearly.
- Negotiate & Handle Challenges : Learn to manage price reductions, negotiate repairs, and solve transaction issues.
- Coordinate with Attorneys, Lenders & Agents : Keep deals on track and moving toward closing.
- Ensure Smooth Transactions : Manage deadlines, paperwork, and all moving parts so nothing falls through the cracks.
- Deliver a High-Level Client Experience : Help clients feel confident and stress-free during their home sale or purchase.Get smarter responses, upload files and images, and more.
Compensation :
60,000-$100,000 per year
Salary : $60,000 - $100,000
