What are the responsibilities and job description for the NetOps NOC position at GTN Technical Staffing?
NetOps NOC
Highlights :
Location : Phoenix, AZ
Position Type : Contract / contract to hire
Hourly / Salary : BOE
Residency Status : US Citizen
ONSITE ONLY
Our client is looking for a NetOps NOC to join their team!
Position Description
This position is responsible for network operation center (NOC) services including technical support, planning, forecasting, designing, project management, installation, monitoring and maintenance of the converged data / voice network.
Required Skills
- Assists in the technical support, problem resolution, planning, and managing of the converged data / voice network that includes wired and wireless technologies.
- Interact with customers as the primary point of contact for the network operations team.
- Prioritize, triage, and assign tickets that have been routed to the network operations team for resolution.
- Monitors the network for unauthorized activities;maintains network security.
- Act as a primary interface with equipment vendors for resolving problems.
- Recognizes and identifies potential areas where existing policies and procedures require modification. Assists in the development of new policies and procedures as necessary.
- Participates in procurement of RMA network equipment.
- Prepares and maintains technical documentation to guide network users and to assist with the ongoing operation, maintenance, and development of the network
- Must be willing to work overtime and rotating shifts as required.
Required Education :
Required Experience :
We are GTN –The Go To Network"
Salary : $41 - $44
