Telecom Billing Analyst

Location: Hybrid in Arlington, Virginia. Onsite during an initial training period.

Job Overview:

We are seeking an experienced Telecommunications Billing Analyst to oversee and manage billing, cost control, and invoice reconciliation for telecommunications services within federal contracts. This position requires deep knowledge of telecommunications systems, effective vendor communication, and a meticulous approach to financial management. The ideal candidate will work closely with federal managers and vendors to ensure billing accuracy, resolve discrepancies, and streamline the telecommunications billing process.

Key Responsibilities:

• Vendor and Federal Communication: Act as the primary point of contact with telecommunications vendors and federal managers, ensuring effective, professional communication and adherence to email etiquette.
• Invoice Review and Report Generation: Review and verify telecommunications invoices, cross-checking against service assets and records. Generate detailed reports and escalate any inconsistencies to federal managers, coordinating with vendors to resolve billing issues.
• Data Analysis and Reconciliation: Conduct thorough analysis of billing data for telecommunications services, including wireless, landline, and other telecom-related accounts. Ensure all charges align with service records, and investigate any discrepancies.
• Telecommunications Account Management: Oversee and manage a large portfolio of local and national telecommunications accounts, including bank examiner invoices. Maintain accurate historical data for all accounts and process invoices for payment approvals.
• Cost Recovery and Documentation: Track expenses across telecommunications services, prepare and document all necessary information for payment processing, and manage voucher preparation for federal oversight.
• Telecommunications System Operations Support: Manage service requests and changes for telecommunications accounts, including Business Direct long distance lines, call accounting, and call tracking reports for internal departments and regional offices.
• Problem Resolution and Dispute Management: Address and resolve any disputes related to telecommunications billing. Work with vendors to negotiate credits and ensure prompt resolution of issues.
• Budget Management: Monitor and reconcile telecommunications costs within a monthly budget, identifying and rectifying billing errors to ensure cost-effective operations.

Required Skills and Qualifications:

• Telecommunications Billing Expertise: Proven experience in telecommunications billing, vendor negotiation, and cost management.
• Accounting Skills: Strong foundation in accounting and reconciliation practices related to telecommunications.
• Regulatory Knowledge: Understanding of federal contract and telecommunications regulatory standards.
• Software Proficiency: Proficient in telecommunications billing software and data management tools.
• Analytical and Data Skills: Advanced skills in analyzing telecommunications data, with a high level of attention to detail.
• Effective Communication: Excellent verbal and written communication skills, with experience handling vendor and client communications.
• Problem Solving and Critical Thinking: Strong skills in troubleshooting telecommunications billing issues, identifying root causes, and implementing solutions.
• Prioritization and Time Management: Capable of managing multiple telecommunications accounts and responsibilities, meeting deadlines, and prioritizing tasks effectively.

Other Requirements:

• Candidates must be in good financial standing. This includes not having: bankruptcies, car reposessions, poor credit score, debt collection without a payment plan, or bad standing with the IRS.
• All applicants must be United States Citizens.
• This position supports a federal government agency that requires a Background Investigation. The candidate must be able to clear a Public Trust clearance as well in order to commence work. That requires living in the United States for the past three years.

Benefits Information:

• 15 Paid Time Off / PTO
• 11 Paid Holidays
• Medical, Dental, Vision Insurance
• 401(k) with matching
• Short-Term Disability
• Long-Term Disability
• Flexible Spending Account
• Health Savings Account
• Life and AD&D
• Tuition Assistance

Datawiz is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.

Datawiz is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Work Location: In person

Salary : $70,000 - $75,000