What are the responsibilities and job description for the Data Processing Specialist position at Guaranty Bank and Trust NA?
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Data Processing Specialists are responsible for the data integrity and documentation of deposit accounts. Data Processing Specialists perform maintenance on all deposit accounts and safe deposit boxes as requests are submitted by a location’s Personal Bankers. Imaged documents for these same modules are reviewed for accuracy as part of the 2nd day review process to ensure accurate and complete documentation as required by regulation. Utilize tracking software to assist in monitoring of identified exceptions. The job functions are:
Job Duties:
- Understand and follow the standardized procedures and policies of the maintenance and second-day-review duties
- Develop and maintain an in-depth knowledge of bank products, services, department procedures and policies
- Handle problem recognition, research, resolution and follow-up for routine inconsistencies between branch documents, system information and standardized procedures.
- Document and retain daily work following the record retention requirements of the department.
- Answer phone calls and provide customer service as needed
- Complying with privacy policies and procedures to maintain customer confidentiality and information protection
- Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures
- Completing and passing all required regulatory compliance training as assigned
- Perform any additional duties and tasks assigned by management
Qualifications & Skills:
- Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change.
- 10-Key skills are a plus.
- Strong critical thinking and problem-solving skills to meet our customer's needs
- Excellent interpersonal and verbal communication skills.
- Ability to operate related computer applications and other business equipment including calculator, copy machine and telephone system.
Education, Experience & Licenses:
- High School diploma or equivalent.
- Minimum 6 months previous banking experience.
- Minimum 1 year experience computer skills including Microsoft Word, Excel and Outlook.
Experience
Required- 1 year(s): Minimum 1 year experience computer skills including Microsoft Word, Excel and Outlook.
- Less than 6 year(s): Minimum 6 months previous banking experience.
Education
Required- High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
