What are the responsibilities and job description for the Head Teller position at Guaranty Bank and Trust NA?
Job Functions:
- Schedule all Teller personnel to maintain proper staffing.
- Assist Tellers with identifying and correcting out-of-balance conditions.
- Ensure that the department has adequate supplies and equipment to accomplish its functions.
- Assist customers with account inquiries and discrepancies and handle customer complaints.
- Perform the duties of a Teller, as needed.
- Assist with the verification and balancing of the branch, vault/safe, ATM and work documents.
- Monitor and review the bank's security procedures and control access to the vault.
- Approve checks for payment that are over the Tellers’ limits within specified authority.
- Supervise branch proof, Teller recap, and reporting.
- Train new hires and conduct remedial Teller training as necessary.
- Perform other tasks assigned by management.
Job Skills/Qualifications:
- Proficient with computer skills including Microsoft Word, Excel, PowerPoint and Outlook.
- Must have the ability to operate related computer applications and other business equipment including copy machine, coin and money counting machines and telephone system.
- Solid organizational and analytical skills with the ability to exercise good judgment consistent with department guidelines.
- Good leadership, training and coaching skills.
- Excellent interpersonal, relationship and communication skills.
- Excellent Math skills.
- Must be flexible to work different schedules as early as 7:15 am and as late as 6:15 pm, and must be able to support Saturday banking hours as needed.
Experience
Required- 2 year(s): At least two years of previous Teller experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
