What are the responsibilities and job description for the Closing and Marketing Administrative Coordinator position at Guaranty Closing And Title Services Inc?
Do you love details, organization and being creative? Do you have a passion for the real estate and marketing industries? If so - we would love to meet you!
We are seeking a highly motivated and organized individual to join our team as a Closing and Marketing Coordinator. This position will be located in our Green Lake office. This dual role combines essential closing support duties with integral support to the closing team and support to the Guaranty President to maintain social media platforms and create marketing materials. The ideal candidate will possess strong communication skills, attention to detail, ability to multitask in a fast-paced environment, and strong creative and technical abilities. This role is crucial in ensuring smooth operations or both clients and internal team members.
Some key responsibilities:
Closing Administration
- Assist the closing team with preparing and organizing closing documents for real estate transactions, including closing statements and deeds.
- Handle post-closing, including disbursing files, e-recording, and returning lender packages per the loan instructions.
- Receive and deposit escrow funds in established accounts, disburse funds appropriately.
- Review closing documents to determine accuracy of information and need for additional information.
- Compile and prepare settlement statements (CD) to determine closing costs of final transaction
- Provide additional support to the Wautoma office as needed, for example, closing prep and providing office coverage as needed.
Marketing
- Develop and maintain the company's brand identity across all social media accounts. Share closing photos, send follow-up emails to realtors/lenders, etc.
- Celebrate employee milestones by posting birthday and work anniversary announcements.
- Post industry updates and repost relevant industry articles to inform and engage our audience.
- Design and share interactive and engaging content to foster community engagement and increase page interaction.
- Develop email marketing campaigns targeting realtors and/or lenders providing necessary updates and information.
- Design marketing materials for internal team, including ads for sponsorships, event flyers, etc.
- Actively participate in Sales & Marketing meetings to brainstorm, develop, and implement strategies aimed at increasing market share and strengthening brand presence.
- Create and update videos located in each office.
- Collect and curate information from employees and customers to develop and execute extended marketing campaigns, such as 40 Days of Giving, etc.
- Compile, design and edit the monthly company newsletter, ensuring timely distribution and accessibility across internal platforms.
- Maintain the company's Canva account used to design marketing materials.
- High School diploma or equivalent required. Additional marketing education a plus! Minimum of 1-2 years of experience in office administration, marketing, customer service, or related field. Basic understanding of title and escrow processes is a plus (not required
- -will train!)
- Excellent verbal and written communication skills
- Social media navigating skills (Facebook, LinkedIn)
- Strong organizational skills with the ability to prioritize and manage multiple tasks
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Canva
- Ability to handle confidential information with discretion
- Customer service-oriented attitude with the ability to handle challenging situations calmly and professionally
Guaranty Closing and Title Services offers health, dental, vision, life and disability insurance. In addition we offer a 401k plan with a generous match. We are a family owned company with family values that include celebrating people and families. We offer a family fun reward to every team member to spend time with their family. In addition, we offer a generous PTO program, including wellness days and celebrating your birthday with a paid day off. We also encourage community involvement by providing paid volunteer time annually. If this position sounds like you, we would love to meet you!