Family Empowerment Coach

Reports to: Senior Director of Early Childhood Education
Position Type: Full-time
Location: Primarily at the Child Development Center (1127 N. Vandeventer Avenue), with some work required at the Social Stability Center (3300 S. Jefferson Avenue). Off-site meetings with the United Way and other partner agencies will be required. Mileage reimbursement will be provided.

Compensation: $52,000-$60,000 per year. Comprehensive benefits package, including health insurance, 401(k) matching, paid time off, and professional development opportunities.

Established in 1859, Guardian Angel Settlement Association (GASA) exists to serve under-resourced individuals and families by helping them improve their quality of life and achieve economic independence. Best known for its Head Start and Early Head Start programs, GASA also provides a wide range of social services, including emergency rental, utility, and food assistance, senior services, self-sufficiency programs, and community resource support. These services help stabilize and empower low-income families, children, and seniors in St. Louis City.

For more information about Guardian Angel, visit www.gasastl.org.


Position Overview

The Family Empowerment Coach will lead the implementation and execution of the United for Families (UFF) model at Guardian Angel Settlement Association. This initiative, funded by United Way of Greater St. Louis, is designed to support working families on their path to financial security through a whole-family case management approach. The Family Empowerment Coach will work one-on-one with families, helping them achieve housing stability, workforce advancement, financial mobility, and educational continuity for their children.

This is a unique opportunity for a dedicated professional to make a lasting impact on families in the St. Louis area by providing case management, financial coaching, and access to resources that promote self-sufficiency.


Key Responsibilities

Family Empowerment & Case Management

Provide one-on-one coaching to help families achieve housing stability, job retention, workforce advancement, and financial independence.

Develop personalized action plans with families to address financial literacy, employment goals, and educational stability for their children.

Ensure participants meet eligibility requirements, including employment status and income guidelines.

Conduct ongoing assessments to track progress and adapt strategies to meet families' evolving needs.

Program Implementation & Compliance

Recruit and enroll eligible program participants.

Implement the UFF case management model to fidelity, ensuring program integrity and effectiveness.

Maintain accurate, detailed case files with required documentation for financial assistance and program eligibility.

Provide monthly and quarterly reports tracking client progress and program outcomes.

Collaborate with United Way of Greater St. Louis and other partner agencies to enhance program effectiveness.

Community Engagement & Resource Coordination

Connect families with emergency financial assistance for housing, childcare, transportation, and workforce training.

Facilitate referrals to local support services, including employment training, financial coaching, and housing stability programs.

Participate in bi-monthly peer learning sessions and other professional development opportunities to improve program delivery.

Build relationships with community stakeholders to increase awareness and accessibility of UFF resources.


Qualifications

Passion for serving others and commitment to Guardian Angel’s mission.

Bachelor’s degree in social work, human services, education, or a related field preferred.

At least two years of experience in case management, financial coaching, workforce development, or a related field.

Strong interpersonal and coaching skills to motivate and empower families.

Knowledge of affordable housing, financial literacy, and employment resources in the St. Louis area.

Excellent data management and reporting skills, with the ability to track program metrics and outcomes.

Proficiency in Microsoft Office and database systems (experience with Salesforce or other case management software preferred).

Ability to work independently while also collaborating within a team environment.

Willingness to travel locally for community meetings and partner collaborations.


Work Environment & Benefits

Flexible work hours, with some evening and weekend availability required.

Mileage reimbursement for work-related travel.

Professional development opportunities to enhance coaching, financial literacy, and case management skills.

Comprehensive benefits package, including health insurance, 401(k) matching, paid time off, and professional development opportunities.


Note: This is a temporary, grant-funded position through December 31, 2026. Renewal may be possible if additional funding is secured.