Regional Support Representative

GUARDIAN PEST SOLUTIONS, INC. is looking for the ideal candidate in the Superior, WI area who will grow with our team as a Regional Support Specialist. Our quality-focused, visionary company has a 50 year track record of increasing growth, visibility, opportunity, and profits. We have a strong culture rooted in trust, integrity, professionalism, and excellence. You’ll find that our team consists of talented, dedicated people who share our enthusiasm and sense of pride.

Regional Support Specialist

The Regional Support Specialist will interact with the company’s Pest Technicians and Regional Managers by addressing inquiries, resolving issues, and scheduling the Technicians days with service calls. Heavy data entry with critical thinking and communication skills via telephone and email.

Key Tasks and Responsibilities:

• Communicate with Pest Technicians via email, text, and phone.
• Schedule Pest Technicians for daily service calls in a timely manner.
• Quote, when asked, and create work orders for services and products.
• Data entry of information for new and existing accounts including but not limited to: invoices, account information, payments, and billing.
• Process renewals for Guardian Pest Solutions, Inc.
• File paperwork and other information.
• Back up inside sales department as needed.
• Performs other related duties as assigned by direct supervisor or upper management for the purpose of ensuring the efficient and effective functioning of the work unit.
• Participates as needed in special department projects.

Ideal Candidate will have:

• Must be reliable and extremely trustworthy.
• Critical Thinking skills: Observation, Analysis, Interpretation, Reflection, Evaluation Inference, Explanation, Problem Solving and Decision Making.
• Relationship builder with the ability to facilitate effectively between departments.
• Well-developed interpersonal, communication skills and computer experience and aptitude.
• Expanded knowledge of geographical areas or desire to learn
• At least two years of customer service experience.
• Ability to sit, stand for up to 8-hours a day, five days a week.

If you have what it takes we will provide the rest:

• Attractive compensation package
• Medical, dental, and life insurances
• 401K program
• Paid time off
• Awesome learning potential
• Family atmosphere with a family owned company
• Full training and in-depth industry orientation

If you’re committed, dependable, and want to join an organization you can be proud of, we’d like to talk to you. Apply directly here online or call Guardian Pest Solutions now!

Guardian Pest Solutions Inc. is an equal opportunity employer

Benefit Conditions:

• Only full-time employees eligible

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Superior, WI 54880 (Preferred)

Ability to Relocate:

• Superior, WI 54880: Relocate before starting work (Preferred)

Work Location: In person

Salary : $17 - $18