Debt Settlement Negotiator / BASE RATE + COMMISSION

Guardian Litigation Group is seeking an experienced and motivated Debt Settlement Negotiator to join ouroffice!As a Negotiator you will be one of the main points of contact for our clients in advocating for them when they are facing financial hardships while also protecting their rights as debtors. Negotiators are responsible for working directly with creditors to build rapport and obtain the best settlements for our clients' unsecured debt. The Negotiator handles a pipeline of active accounts, manages client documentation, works under deadlines, and provides outstanding customer service to the Clients, Creditors, and Internal departments. The ideal candidate will have experience with negotiation, sales, and risk evaluation. Looking for an opportunity to make a difference in people's lives and progress with your career? Join Guardian Litigation Group as a Negotiator.

Essential Functions:

• Negotiate, deliver, and follow through to completion on client settlement offers and proposals between the client and the creditor
• Initiate and maintain contact with creditors, collection agencies, collection law firms, and debt buyers to launch settlement negotiations and secure best outcome
• Provide representation and support to clients in debtor's rights cases throughout the settlement negotiation process
• Develop effective negotiation strategies tailored to individual cases, taking into consideration the client's financial circumstances and legal rights
• Conduct legal analysis of client cases to identify potential issues, assess strengths and weaknesses, and determine appropriate negotiation tactics
• Review and analyze client financial statements, credit reports and debt documentation to understand the full scope of the client's financial situation and negotiate settlements accordingly
• Establish and maintain rapport by providing regular updates, answering inquiries, returning voicemails and/or missed calls, and addressing concerns throughout the negotiation process
• Work closely with attorneys and other team members to gather information, strategize cases, and provide comprehensive support to clients
• Other duties as assigned

Requirements

• PREFERRED: 1 years of experience with debt settlement negotiations, legal field, and sales and CRM experience
• Excellent negotiation and communication skills, with the ability to articulate complex concepts clearly and persuasively
• Analytical mindset with a strong business acumen and professionalism, excellent communication, both verbal and written
• Exceptional customer service skills with the ability to calmly handle escalated issues with frustrated clients is a must
• Ability to be self sufficient, initiatively, and work independently as well as collaboratively in a team-oriented environment
• Strong organizational skills and attention to detail to manage multiple cases simultaneously
• Must have an excellent and compassionate phone presence
• Adherence to ethical and professional standards, with commitment to protecting client confidentiality
• Ability to multitask and exhibit quality work in a fast paced environment and manage time accordingly

Education:

• High School diploma or equivalent required
• Bachelor’s degree preferred

Benefits:

• Paid Holidays and Vacation
• Flexible Scheduling and Time Off
• Health, Dental, and Vision Benefits
• 401k with Match
• Hybrid Remote/In-Office
• Competitive pay and Monthly bonus; Average performer makes $1400 supplemental pay and Top performer makes $4500 supplemental pay

More About Guardian:

We are pleased to share that Guardian Litigation Group was ranked #176 on Inc. 5000's 2022 list recognizing the country's fastest growing companies, additionally ranking at #2 on Inc. 5000's refined legal category list. We were also honored and recognized as #14 on Best Companies' 2022 Best Places to Work in SoCal list.

At Guardian Litigation Group, we offer professional growth and advancement within the company, generous benefit packages, a lucrative performance-based bonus structure, and a supportive and collaborative work environment. If you meet the qualifications and are interested in joining our team, please apply today! Join our team and contribute to the meaningful impact we make in the lives of our clients while simultaneously advancing your own professional aspirations!

Guardian Litigation Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $18.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Negotiation: 1 year (Required)

Ability to Relocate:

• Irvine, CA 92614: Relocate before starting work (Required)

Work Location: Hybrid remote in Irvine, CA 92614

Salary : $19