What are the responsibilities and job description for the Non-Exempt MIT position at Guernsey Holdings?
Position Status: Full-Time
Travel Requirements: Rarely
POSITION SUMMARY: Will report to the General Manager and provide support for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Dive-In. Accountable for the daily Drive-In operations.
Key Responsibilities
Travel Requirements: Rarely
POSITION SUMMARY: Will report to the General Manager and provide support for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Dive-In. Accountable for the daily Drive-In operations.
Key Responsibilities
- Hiring, training, managing, supervising, directing, and developing staff.
- Demonstrating a fair, firm, fun leadership approach and leading by example.
- Swiftly resolve employee concerns with a thoughtful approach.
- Celebrating team successes and coaching for better performance.
- Setting expectations and providing clear and continuous feedback.
- Creating an upbeat positive atmosphere that makes work fun.
- Helping employees understand the big picture and their role by sharing the why behind tasks.
- Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements.
- Enforce all federal, state, and local labor laws.
- Uphold company food safety, food handling and sanitation requirements to ensure the health and safety of our customers and employees.
- Perform other job-related duties as assigned or required.
- Prior management experience; restaurant or retail industry highly preferred.
- The ability to demonstrate and maintain high standards for self and team.
- Excellent verbal and written communication skills; capable of communicating effectively with customers and employees at all levels from hourly team members to the executive team.
- The ability to maintain a positive attitude, especially during rushes and stressful situations.
- Resiliency – trying different approaches to solve a problem; working to get better every day.
- Ability to prioritize and complete tasks accordingly.
- Excellent leadership and communication skills.
- Available a minimum 50 hours per week; able to work flexible hours necessary to manage and operate the Drive-In effectively, including weekends and closing shifts as needed.
- Minimum of 3 years (3) years' quick service restaurant management experience is preferred.
- Associate degree in business or related field preferred.
- Must have the ability/stamina to work a minimum of 50 hours a week.
- Ability to stand/walk for 8-10 hours per day on average.
- Must be able to lift and carry up to 50 lbs.
- Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.
- Must be able to work in both warm and cool environments, indoors and outdoors.
- Must be able to tolerate higher levels of noise from music and customer traffic.
