What are the responsibilities and job description for the Snack Bar Attendant - Giants Ridge position at Guest Services, Inc.?
Compensation Amount
11.25 USD Hourly
Job Summary
The Snack Bar Attendant provides friendly and efficient service to guests by preparing and serving food and beverages, operating the point-of-sale system, and maintaining cleanliness in the snack bar and outside dining areas. This position plays a key role in ensuring a positive guest experience through excellent customer service and attention to detail. The Snack Bar Attendant does not perform any cooking on the grill or fryer but is responsible for food handling, stocking, and general upkeep of the snack bar.
Job Description
JOB SUMMARY
The Snack Bar Attendant provides friendly and efficient service to guests by preparing and serving food and beverages, operating the point-of-sale system, and maintaining cleanliness in the snack bar and outside dining areas. This position plays a key role in ensuring a positive guest experience through excellent customer service and attention to detail. The Snack Bar Attendant does not perform any cooking on the grill or fryer but is responsible for food handling, stocking, and general upkeep of the snack bar.
Essential Functions
What We're Looking For
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
11.25 USD Hourly
Job Summary
The Snack Bar Attendant provides friendly and efficient service to guests by preparing and serving food and beverages, operating the point-of-sale system, and maintaining cleanliness in the snack bar and outside dining areas. This position plays a key role in ensuring a positive guest experience through excellent customer service and attention to detail. The Snack Bar Attendant does not perform any cooking on the grill or fryer but is responsible for food handling, stocking, and general upkeep of the snack bar.
Job Description
JOB SUMMARY
The Snack Bar Attendant provides friendly and efficient service to guests by preparing and serving food and beverages, operating the point-of-sale system, and maintaining cleanliness in the snack bar and outside dining areas. This position plays a key role in ensuring a positive guest experience through excellent customer service and attention to detail. The Snack Bar Attendant does not perform any cooking on the grill or fryer but is responsible for food handling, stocking, and general upkeep of the snack bar.
Essential Functions
- Greets guests with a friendly and welcoming demeanor, answers questions, and provides information about menu items and the resort.
- Prepares and serves pre-packaged and ready-to-eat food items, as well as beverages including alcoholic drinks.
- Operates the point-of-sale (POS) system, processes transactions accurately, and handles end-of-shift cash reconciliation.
- Maintains a clean and organized work environment, including dishwashing, sanitizing surfaces, and managing trash disposal.
- Stocks and replenishes snack bar items, assists in monitoring inventory levels, and communicates any supply needs to the supervisor.
- Follows all food safety and sanitation guidelines to ensure compliance with health regulations.
- Assists with setting up and closing down the snack bar as needed.
- Maintains a professional and team-orientated attitude while working in a fast-paced environment.
- Performs other duties as assigned by management.
- High school diploma/G.E.D. equivalent preferred.
- TIPS Certification or ability to obtain and maintain, required.
- Previous experience in food service or customer service preferred.
- Basic knowledge of food handling and sanitation practices.
- Strong customer service skills with a proactive approach to assisting guests.
- Ability to follow instructions and multitask efficiently.
- Computer proficiency with the ability to use common business software applications such as Microsoft Office.
- Ability to operate a point-of-sale (POS) system, including ability to consistently handle monetary transactions and end-of-day deposits.
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Lifting, carrying and pushing up to twenty-five (25) pound regularly, thirty (30) to thirty-five (35) pounds frequently, and up to fifty (50) pounds occasionally.
- Ability to stand for the entire work day and to climb steps regularly.
- Withstanding temperature extremes in indoor and outdoor environments.
- Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
- Consistently communicates and receives verbal communication with other employees in fast-paced environment.
- Ability to work a flexible schedule, including evenings, weekends and holidays according to department needs.
- Physical presence at the job site is essential to perform job duties.
- Beverage dispensing machines
- Point-of-sale system
- Food warmers and refrigeration units
- Dishwashing equipment
What We're Looking For
- A positive, customer-focused attitude.
- Previous experience in food service or customer service is a plus but not required.
- Ability to work in a fast-paced environment.
- Must be able to stand for long periods of time.
- Flexibility to work weekends and holidays as needed.
- Exclusive Golf Privileges - Hit the greens with complimentary golfing at our two championship golf courses.
- Exclusive Discounts - Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.
- Work with Friends - Join a fun, supportive team where every day feels like an adventure.
- Flexible Scheduling - We offer flexible schedules to fit your lifestyle, but some weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
- And More! - Additional perks and surprises that make Giants Ridge a great place to work!
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
