Snack Bar Supervisor - Giants Ridge

Compensation Amount:

20.00 USD Hourly

Job Summary:

The Snack Bar Supervisor assists management and is responsible for overseeing the daily operations of the snack bar, including supervising staff, upholding food quality and safety, maintaining inventory, taking customer orders and ensuring a clean, organized working environment, all while adhering to company standards and procedures. The supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.

Job Description:

ESSENTIAL FUNCTIONS

Hires, trains and supervises snack bar staff, including assigning tasks and monitoring performance.

• Creates and manages staff schedules.
Ensures that snack bar staff is following established procedures for setting up the snack bar at the beginning of a shift and cleaning up at the end.
Preps and cooks food ensuring food quality and consistency is followed along with proper food handling procedures.
• Prepares and serves beverages as ordered.
Monitors food and supply inventory levels and communicates with management for placing orders. Re-stocks food, beverages and other necessary supplies.
Ensures that staff are following proper cash handling procedures.
Maintains a clean and organized snack bar area.
• Inspects snack bar equipment regularly and reports any maintenance issues.
• Interacts with guests in a friendly and professional manner, addressing any guest questions or concerns.
• Notifies management of all unusual events, circumstances, or other safety and quality control issues.
Performs other duties as assigned by management.

SKILLS AND KNOWEDGE REQUIREMENTS INCLUDE

• High school diploma/G.E.D. equivalent preferred.
TIPS Certification or ability to obtain and maintain, required.
Food Safety Certification or ability to obtain and maintain, required.
General knowledge of industry standards regarding sanitation.
Speech recognition and clarity, including the ability to understand the speech of guests and coworkers and the ability to speak clearly so that you can be understood by guests and coworkers in English.
Excellent organizational skills, able to perform under time constrains and deadlines with attention to detail. Ability to problem-solve and act as a team leader.
Ability to interact with a wide variety of people, including guests and coworkers.
Computer proficiency with the ability to use common business software applications such as Microsoft Office.
• Ability to operate a point-of-sale (POS) system, including ability to consistently handle monetary transactions and end-of-day deposits.

PHYSICAL AND MENTAL REQUIREMENTS

Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

Lifting, carrying and pushing up to twenty-five (25) pound regularly, thirty (30) to thirty-five (35) pounds frequently, and up to fifty (50) pounds occasionally.
Ability to stand for the entire work day and to climb steps regularly.
Withstanding temperature extremes in indoor and outdoor environments.
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
Consistently communicates and receives verbal communication with other employees in fast-paced environment.
Ability to work a flexible schedule, including evenings, weekends and holidays according to department needs.
• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• Standard commercial cooking machinery and utensils.
• Point-of-sale system
• Typical office equipment (computer, phone system, fax, copier, scanner, among others)

Are you a hands-on leader with a passion for food service and great customer experiences? Bunkers, located at The Legend Golf Course at Giants Ridge and managed by Guest Services is looking for a Snack Bar Supervisor to oversee daily operations, lead a team, and ensure a smooth, high-quality guest experience in a golf resort-style environment.

What We're Looking For:

• Experience in food service or hospitality preferred.
• TIPS and Food Safety Certifications (or willingness to obtain).
• Strong leadership, organizational, and problem-solving skills.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Comfort with point-of-sale systems and basic computer applications.

Why Join Giants Ridge?

• Exclusive Golf Privileges – Hit the greens with complimentary golfing at our two championship golf courses.
• Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.
• Work with Friends – Join a fun, supportive team where every day feels like an adventure.
• Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
• And More! – Additional perks and surprises that make Giants Ridge a great place to work!

Giants Ridge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart of Minnesota's Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast. Summer is filled with world-class golf, plus mountain biking, water recreation and more. Winter brings incredible skiing, snowboarding, fat tire biking and endless miles of snowmobile trails to explore, plus dining, shopping and much more. Spring and fall seasons are the perfect transitions to the next season of outdoor adventure.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.