What are the responsibilities and job description for the Sunrise Lodge Supervisor position at Guest Services, Inc.?
Job Description
We are seeking a highly skilled and experienced individual to manage the gift shop and food service operations at our lodge. This role involves providing exceptional guest service, maintaining high standards of cleanliness and product presentation, controlling costs, and driving sales.
Key Responsibilities:
- Monitor and supervise staff to ensure efficient completion of tasks daily
- Assist in training and scheduling of staff
- Complete sales transactions accurately and efficiently, assist clerks as needed
- Maintain store displays through stock rotation, cleaning, and organizing
- Receive and verify inventory, organize and stock store, set displays
- Assist in maintenance of department records, including schedules, payroll, deposits, and cash reports
Requirements:
- High School Diploma or equivalent required
- National Park gift shop and/or food service experience preferred
- Able to learn and use POS system, including computerized cash register and credit card terminal
- Possess or be able to complete ServSafe Manager and MAST/TIPS certifications
Physical and Mental Requirements:
- Frequent movements from place to place, bending, lifting, carrying, reaching/extend arms and hands above shoulder height
- Lift, carry, and push up to 10 lbs regularly, 15-20 lbs frequently, and up to 30 lbs occasionally
- Able to stand for extended periods, climb stairs regularly
- Speech recognition and clarity, ability to understand guests and coworkers, speak clearly in English
Working Conditions:
- Ascending to 14,410 feet above sea level, working in a fast-paced environment
- Regular interaction with guests and coworkers from around the world
Perks:
- Housing and meal plan available
- Employee discounts, recreation program, employee assistance program
About Us:
Guest Services, Inc. operates year-round, with primary season during summer months (April-October). Our team enjoys an amazing work environment and fantastic perks.