What are the responsibilities and job description for the Director of Business Operations position at GuidePoint Security?
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
The Director of Business Operations will directly support the Regional Partner as a trusted strategic advisor to help make decision making more efficient and effective. This role will also manage the regional vendor relationship team and the regional strategic vendor program.
Roles and Responsibilities:
- Serve as primary liaison between leadership team and Mid-Atlantic employees and RP
- Develop and maintain effective tracking systems for follow-ups and to-do lists.
- Serve as a liaison to foster strong relationships among the GPS and regional leadership team, and other key internal and external stakeholders.
- Manage direct reports through performance and behavior deficits, along with supporting career growth.
- Own facilitation of clear and effective communication across the Mid-Atlantic organization to ensure alignment and collaboration.
- Partner with national and regional channel leadership and GPS VRM to report on strategic vendor progress and pipeline by segment, product family and by AE (GPS and vendor).
- Provide structured and timely touch reports for vendors and clients to track engagement and ensure consistent follow-up.
- Help build and maintain strong relationships with vendors to ensure timely communication and effective partnership.
- Work with marketing to develop strategies for vendor collaboration that align with business objectives and enhance client outcomes.
- Coordinate regular vendor meetings to review project statuses, updates, and potential opportunities for growth.
- Document and follow up on key initiatives with sales, ops, engineering and marketing.
- Lead key vendor initiatives driving accountability, equitable partnership and profitability. Track and report on regional rebates and MOUs to ensure fulfillment.
- Own and maintain up-to-date contact and account lists for strategic vendor partners. Coordinate and manage quarterly or bi-annual cadences with strategic vendor regional segment sales leadership across key teams (Strategic, Majors, Enterprise, Mid-Market, Commercial, Healthcare, SLED, and New Acquisition).
- Plan and facilitate rep and technical mapping days, office collaboration days, and demand generation sessions — with a focus on enablement and strategic alignment.
- Drive alignment and engagement with integration partners to support joint initiatives and go-to market efforts.
- Manage the vendor escalation matrix and associated processes to ensure timely resolution and executive visibility.
Required Experience:
- Bachelor's Degree in Business or related field is preferred
- 5-10 years of experience with relationship management, financial planning, reporting, operational problem solving
- Must have outstanding attention to detail and commitment to follow-through Ability to lead and work well within a team
- An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
- Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
- Self motivated, with ability to work in an ambiguous environment
- Must have ability to give and receive feedback for the betterment of the team
Travel Requirements:
- Up to 25% travel
Physical Requirements:
- Sedentary work
- Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
- Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
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Why GuidePoint?
GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.
Firmly-defined core values drive all aspects of the business, which have been paramount to the company's success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.
Some added perks….
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
Salary : $500 - $1,000
