What are the responsibilities and job description for the Patient Service Specialist - Largo- Pinellas position at GuideWell Emergency Doctors?
About Us
Crucial Care and GuideWell Emergency Doctor Clinics are free-standing outpatient facilities, providing easy access unscheduled care. Board Certified Emergency Medicine Physicians provide care to meet or exceed American College of Emergency Physicians Standards (Evidence-Based Clinical Guidelines) outside of the traditional hospital-based ER environment. The hyper-efficient delivery of Emergency Medicine Specialty Services combined with outpatient facility efficiently provides high quality care that can yield lower ER visits, lower hospital admissions and create savings
The candidate selected to assume the role of a Patient Service Specialist will be part of a fast growing, highly innovative healthcare organization. Crucial Care provides non-hospital-based emergency care while creating savings and five-star patient experience. The business model is supported by sound relationships with like-minded community providers/practices, Crucial Care’s proprietary Care Orchestration process, and the maintenance of a healthy business relationship with our partners.
Position Responsibilities:
A Patient Service Specialist will play a very key role in the success of the facility and the patient’s overall experience. Strict adherence to organizational Protocols and Values is a must. A Patient Service Specialist is responsible for but not limited to:
- entering new patients into the patient database
- verifying insurance
- getting authorization from insurance companies
- putting together patient charts
- scheduling patient appointments
- collecting copays and contracted rates from patients
- coordinating admissions
- auditing charts for completeness and obtaining any missing information from the clinical team
Requirements:
- High School diploma or equivalent
- Active BLS certification strongly preferred
- Previous patient services experience in a medical office setting preferred
- Must successfully pass a Level 2 background screen and drug test
- Able to perform the duties expected for an active role in a busy office environment (standing, walking, teaching, public speaking, pulling, pushing, lifting, etc.)
- Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)
- Able to stand and work up to 12-hours in a day
- Legibly write English, clearly speak English and proficiently read English
Location: 16318 N Dale Mabry Hwy Tampa, Fl 33618
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Emergency Medicine
- Urgent Care
Schedule:
- 10 hour shift
- 12 hour shift
- 3x12
- 4x10
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Medical receptionist: 1 year (Required)
License/Certification:
- BLS Certification (Required)
Work Location: In person
