Case Manager - Homeless Services

At Guild, we take care of our clients and we take care of each other. As a Guild employee, you’ll experience the satisfaction that comes with creating real change for individuals and communities. You’ll also experience an organizational culture that is serious about work/life balance and professional development opportunities.

We believe our clients deserve the best quality of care and service we can provide, and we show up when others do not.

We believe in flexibility and autonomy as core tenets of our organizational culture.

We believe every employee deserves a supportive team and leader.

We believe in providing every employee with opportunities for continuous growth that meet their own individual career goals.

If this resonates with you, we’d love to meet you!

CASE MANAGER - HOMELESS SERVICES

FLSA Status:  Full-Time, Salary, Exempt
FTE: 1.0
Salary Range:  $50,000 -$56,222/annually
Website: https://guildservices.org/

This position is responsible for providing mobile case management services to individuals experiencing or who have had a history of homelessness. These people may also have been diagnosed with a serious and persistent mental illness, substance use disorders and medical conditions. This team makes use of evidence-based interventions, supporting people to establish and maintain housing with the goal of medical and mental health recovery. As a team member you will establish therapeutic engagement with individuals served, assess for strengths and areas for growth. This information is used to develop treatment goals and to identify the resources they need to achieve these. Our goal is for those receiving services to improve their quality of life through housing, healthcare, and community inclusion.

Primary Responsibilities

• Interventions to establish rapport with a diverse population. 
• Strategies to determine needs, identify goals, and plan services with a recovery focus.
• Housing supports for population served-homeless and with disabilities.
• Community and healthcare resources to achieve housing retention.
• Evidence-based practices of Housing First, Motivational Interviewing and Harm Reduction.
• Skills to facilitate services with individual’s community treatment team.
• Crisis intervention practices-- allowing for individual to be safe in their home and community. 
• Timely documentation practices. 
• Personal accountability to an inclusive, diverse, culturally competent, and respectful workplace.

Qualifications

• Bachelor’s Degree in one of the behavioral sciences (social work, psychology, or human services) or a related field from an accredited college or university AND has 2,000 hours (1 year) of experience in the delivery of service to persons with mental illness OR 
• Qualified as a mental health practitioner within the state of Minnesota by one of the following:   
• • At least 30 semester/45 quarter credits AND 2000 hours of supervised experience in the provision of mental health services.  
  • Has at least 4,000 hours of supervised experience in the provision of mental health services.  

Preferred 

• Experience providing Targeted Case Management services. 
• Experience providing homeless outreach services and/or serving people experiencing homelessness. 
• Knowledge of income, benefits and supports available to individuals served through federal, state and county programs. 

Additional Requirements

• Must be ambulatory and able to negotiate stairways.
• A valid Driver’s License, reliable vehicle, satisfactory driving record, and auto insurance are required.
• Have a working knowledge of person-centered planning, harm reduction, and the needs of individuals with SPMI/CD.    
• Must have the ability to pass a DHS background study.
• Must not be actively receiving services from Guild and cannot have received services within the last two years.

Guild’s Employer Promise

We know you do your best work when you feel supported and have the flexibility to meet all of life’s demands, no matter what those demands might be. Guild is an environment where your emotional, physical, and social wellbeing matters. A place where we’re motivated to care for each other and to work together to make a difference in the lives of our clients. We show up for our clients and we show up for each other. And Guild shows up for you.

About Guild

Guild is a Minnesota not-for-profit 501(c)(3) organization that empowers those living with mental illness and/or experiencing long-term homelessness by helping them find the tools they need to lead stable, fulfilling lives in communities of their choosing.

Benefit Highlights

• Flexible work arrangements
• Autonomous managers
• Separate vacation, personal and sick time
• Modern technology (enables flexibility, communication and collaboration)
• Sick leave donation
• Supportive culture
• Investment in individual and group training and development