What are the responsibilities and job description for the Customer Experience Representative position at Guitar Center?
As a key member of our team, you'll play a vital role in ensuring that our customers receive exceptional service and support. Your primary responsibilities will include providing maintenance and repair services on customer-owned instruments, assisting in maintaining specific store inventory, and developing sales techniques and product knowledge.
Key Performance Indicators:
- Deliver high-quality maintenance and repair services
- Meet or exceed sales targets
- Contribute to a positive and inclusive work environment
Benefits:
- Competitive salary and bonuses
- Comprehensive benefits package
- Opportunities for professional growth and development
We're committed to creating a workplace culture that values diversity, inclusion, and respect. If you're passionate about music, have excellent communication skills, and are eager to learn, we encourage you to apply.