What are the responsibilities and job description for the Customer Experience Specialist position at Guitar Center?
We are seeking a Customer Experience Specialist to join our team as a Repair Technician at Guitar Center. As a Repair Technician, you will be responsible for providing maintenance and repair services on customer-owned instruments while delivering exceptional customer experiences.
Key responsibilities include interacting with customers to ensure a positive experience, servicing customer-owned instruments with a high level of craftsmanship, maintaining store-owned gear, completing warranty repair work, and performing additional duties as assigned.
We offer a comprehensive benefits package, including medical, dental, vision, 401K, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
