What are the responsibilities and job description for the Customer Service Representative - Guitar Center position at Guitar Center?
About Us
Guitar Center is committed to making a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
Responsibilities
- Interact with customers to ensure a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store owned gear as requested
- Complete warranty repair work
- Perform additional duties as assigned
Requirements
- Skilled understanding of repairing Guitars
Preferred Qualifications
- Foundational product knowledge on Guitar Center products
Benefits
We offer a comprehensive compensation package, including medical, dental, and vision benefits, 401K matching, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
