What are the responsibilities and job description for the Guitar Technician Specialist position at Guitar Center?
Company Overview
Guitar Center is a leading music retailer that embodies the world of creativity and music. We encourage our staff to find their own individual sound, aiming to develop and nurture lifelong musicians.
Salary and Benefits
We offer competitive salaries and a comprehensive benefits package, including medical, dental, vision, 401K, mental health support, paid time off, employee discount program, and tuition reimbursement options.
Job Description
The Luthier at Guitar Center plays a crucial role in providing high-quality maintenance and repair services for customer instruments. This position combines craftsmanship with customer service skills, aiming to enhance the musical journey for both musicians and non-musicians. Successful technicians possess initiative, a strong customer focus, and the ability to engage and train others while contributing to the overall growth of the business.
Key Responsibilities
Requirements
Why Choose Guitar Center?
We offer a unique opportunity for employees who are musicians to take time off to share their music with the world and return to their job after their tour. Our company values diversity and inclusion, and we strive to create an environment that welcomes all individuals.
Preferred Qualifications
Guitar Center is a leading music retailer that embodies the world of creativity and music. We encourage our staff to find their own individual sound, aiming to develop and nurture lifelong musicians.
Salary and Benefits
We offer competitive salaries and a comprehensive benefits package, including medical, dental, vision, 401K, mental health support, paid time off, employee discount program, and tuition reimbursement options.
Job Description
The Luthier at Guitar Center plays a crucial role in providing high-quality maintenance and repair services for customer instruments. This position combines craftsmanship with customer service skills, aiming to enhance the musical journey for both musicians and non-musicians. Successful technicians possess initiative, a strong customer focus, and the ability to engage and train others while contributing to the overall growth of the business.
Key Responsibilities
- Interact with customers, ensuring a positive customer experience.
- Service customer-owned instruments with a high level of craftsmanship.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
Requirements
- Skilled understanding of repairing guitars.
Why Choose Guitar Center?
We offer a unique opportunity for employees who are musicians to take time off to share their music with the world and return to their job after their tour. Our company values diversity and inclusion, and we strive to create an environment that welcomes all individuals.
Preferred Qualifications
- Foundational product knowledge on Guitar Center products.
