What are the responsibilities and job description for the Guitar Technician position at Guitar Center?
Guitar Technician at Guitar Center
As a key member of our team, the Guitar Technician plays a vital role in ensuring the maintenance and repair of customer-owned instruments. This position requires exceptional customer service skills, initiative in identifying and resolving issues, and a strong understanding of product knowledge to drive sales techniques.
Key Responsibilities:
- Provide high-quality maintenance and repair services on customer-owned instruments
- Assist in maintaining store inventory and performing warranty repair work as needed
- Engage with customers to ensure a positive experience and provide exceptional customer service
Requirements:
- Skilled understanding of repairing guitars
- Foundational product knowledge on Guitar Center products (preferred)
Why Choose Guitar Center?
We offer a range of benefits and perks, including medical, dental, vision, 401K, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Our inclusive environment prioritizes customer satisfaction and creativity, making us an ideal workplace for musicians and non-musicians alike.
