What are the responsibilities and job description for the Guitar Technician position at Guitar Center?
Guitar Technician Role at Guitar Center
We are seeking a skilled Guitar Technician to provide maintenance and repair services for customer-owned guitars, ensuring a high-quality customer experience. This role involves interacting with customers, performing skilled repairs, and maintaining store-owned gear.
About Guitar Center
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
Key Responsibilities
- Provide maintenance and repair services on customer-owned instruments
- Assist in maintenance of specific store inventory
- Build and increase business through great customer experience and quality work
Skill Requirements
- Customer Focus: Understands customer service principles and provides an excellent customer experience
- Initiative: Identifies opportunities and issues and follows through on work activities
- Selling: Works through GC certification program to gain product knowledge and sales techniques
- Training: Effectively trains learners and communicates information and techniques
Benefits
- Robust benefits and perks, including Medical, Dental, Vision, 401K, mental health support, paid time off, and tuition reimbursement options
- Gig leave for employees who are musicians
Requirements
- Skilled understanding of repairing guitars
- Foundational product knowledge on Guitar Center products
Equal Opportunity Employer
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of protected status.
