What are the responsibilities and job description for the Guitar Technician position at Guitar Center?
Guitar Technician at Guitar Center
The Guitar Technician at Guitar Center is responsible for providing maintenance and repair services on customer-owned instruments while ensuring an exceptional customer experience. The role requires strong customer focus, initiative, and the ability to effectively train others in guitar service techniques.
Position Overview:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
Responsibilities:
- Provide maintenance and repair services on customer-owned instruments
- Assist in maintenance of specific store inventory
- Build and increase business through great customer experience and quality work
Key Characteristics:
Customer Focus:
- Understands customer service principles and provides an excellent customer experience
- Connects with customers in a meaningful way
Initiative:
- Identifies opportunities and issues and follows through on work activities to capitalize or resolve them
- Learns quickly and takes positive action without being requested
Benefits:
• Gig leave for musicians
• Robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options
Requirements:
- Skilled understanding of repairing Guitars
