What are the responsibilities and job description for the Instrument Repair Specialist position at Guitar Center?
About Guitar Center
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
Job Description
We are seeking a skilled Guitar Technician to join our team! As a Guitar Technician at Guitar Center, you will provide maintenance and repair services for customer-owned instruments, ensuring a high level of craftsmanship and excellent customer experience. Your role includes engaging with customers, understanding their needs, and promoting products and services effectively. The position offers opportunities for growth through training and a supportive work environment for musicians.
Your Responsibilities
Requirements
We are looking for a skilled guitar technician with a strong understanding of repairing guitars. You should be able to work independently and as part of a team, with excellent communication skills and a passion for music. If you have foundational product knowledge on Guitar Center products, that's a plus!
Benefits
Guitar Center offers a range of benefits, including medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
Job Description
We are seeking a skilled Guitar Technician to join our team! As a Guitar Technician at Guitar Center, you will provide maintenance and repair services for customer-owned instruments, ensuring a high level of craftsmanship and excellent customer experience. Your role includes engaging with customers, understanding their needs, and promoting products and services effectively. The position offers opportunities for growth through training and a supportive work environment for musicians.
Your Responsibilities
- Interact with customers, ensuring a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store owned gear, as requested
- Complete warranty repair work
Requirements
We are looking for a skilled guitar technician with a strong understanding of repairing guitars. You should be able to work independently and as part of a team, with excellent communication skills and a passion for music. If you have foundational product knowledge on Guitar Center products, that's a plus!
Benefits
Guitar Center offers a range of benefits, including medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.