What are the responsibilities and job description for the Musical Equipment Technician position at Guitar Center?
About Guitar Center
We empower staff to find their unique sound and create a culture of inclusivity and customer satisfaction.
The Repair Tech (Guitar) role is responsible for maintaining and repairing customer-owned instruments, managing store inventory, and delivering exceptional customer experiences.
Characteristics of Successful Repair Technicians:
- Culture: Foster a culture of inclusivity and customer satisfaction.
- Collaboration: Work collaboratively with colleagues to achieve goals.
- Sales and Service: Develop a solid understanding of products and sales techniques.
- Training and Development: Effectively train others and communicate information.
Responsibilities:
- Provide exceptional customer service.
- Service customer-owned instruments with precision and craftsmanship.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
- Perform additional duties as assigned.
Benefits
We offer robust benefits and perks, including medical, dental, vision, 401K matching, mental health support, paid time off, employee discounts, and tuition reimbursement options.
Requirements:
- Demonstrate expertise in guitar repair principles.
Preferences:
- Show a solid understanding of Guitar Center products.
