What are the responsibilities and job description for the Retail Guitar Repair Tech position at Guitar Center?
Job Title: Repair Technician (Guitar)
We are seeking a skilled Repair Technician to join our team at Guitar Center. Our mission is to develop and nurture lifelong musicians by providing exceptional repair services and creating inclusive environments that put our customers first.
The successful candidate will possess strong customer service skills, be able to work independently, and have a passion for music and craftsmanship. They will be responsible for performing maintenance and repair services on customer-owned instruments, maintaining store inventory, and providing excellent customer experiences.
Main Responsibilities:
- Interact with customers to understand their needs and provide personalized solutions
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store-owned gear and complete warranty repair work
- Develop knowledge and skills through GC certification program
Requirements:
- Skilled understanding of repairing guitars
Preferred Qualifications:
- Foundational product knowledge on Guitar Center products
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.