What are the responsibilities and job description for the Stringed Instrument Service Technician position at Guitar Center?
Position Summary:
This position requires a skilled luthier to provide exceptional repair and maintenance services for customer-owned stringed instruments, collaborate with colleagues to maintain store inventory, and cultivate strong relationships with customers through exceptional workmanship and personalized service.
Key Responsibilities:
- Engage with customers to provide exceptional service and build loyalty.
- Apply advanced technical skills to restore and preserve musical instruments to their original condition.
- Manage and maintain store-owned equipment according to established procedures.
- Address warranty claims efficiently and professionally.
- Assume additional responsibilities as needed.
Benefits and Perks:
We offer a comprehensive compensation package that includes medical, dental, and vision insurance, a 401K plan, access to mental health resources, paid time off, employee discounts, and tuition reimbursement options. Musicians can also take advantage of gig leave to pursue their passions.
Requirements:
- Deep understanding of guitar repair techniques.
Preferred Qualifications:
- Strong foundation in Guitar Center products and services.
Equal Employment Opportunity:
Guitar Center is an Equal Opportunity Employer and strives to create a fair and inclusive environment for all employees and applicants.
