What are the responsibilities and job description for the Stringed Music Instrument Technician position at Guitar Center?
Job Responsibilities:
As a Repair Technician, you will provide high-quality maintenance and repair services on customer-owned instruments.
You will assist in maintaining store inventory and build business through exceptional customer experiences and quality work.
Characteristics of Successful Repair Technicians:
- Customer Focus: Understands customer service principles and provides an excellent customer experience.
- Initiative: Identifies opportunities and issues, following through on work activities to capitalize or resolve them.
- Selling: Works through the GC certification program to gain a base understanding of products and sales techniques.
- Training: Effectively trains learners and communicates information and techniques for retention.