What are the responsibilities and job description for the Stringed Music Equipment Technician position at Guitar Center?
Job Description
Guitar Center seeks a highly skilled Repair Technician (Guitar) to join our team. As a key member of our repair services department, you will be responsible for providing high-quality maintenance and repair services for customer-owned instruments.
Main Responsibilities:
- Provide exceptional customer service, responding promptly to customer inquiries and addressing their concerns efficiently.
- Service customer-owned instruments with precision and craftsmanship, utilizing industry-standard techniques and best practices.
- Maintain store-owned gear as requested, ensuring it remains in excellent condition and meets our quality standards.
- Complete warranty repair work in a timely and professional manner, meeting or exceeding customer expectations.
- Perform additional duties as assigned, contributing to the success of our team and supporting our business objectives.
Requirements:
- Demonstrate a strong understanding of guitar repair principles, including setup, adjustment, and restoration techniques.
Benefits:
- A comprehensive employee benefits package, including medical, dental, vision, 401(k), mental health support, paid time off, and more.
- Tuition reimbursement options and professional development opportunities to enhance your skills and career growth.
- The chance to work in a fast-paced and dynamic environment that fosters growth and learning, surrounded by passionate professionals who share your enthusiasm for music.
About Guitar Center:
- We pride ourselves on being a leader in the music retail industry, known for our commitment to excellence and customer satisfaction.
- We offer a supportive and inclusive work environment that encourages collaboration, innovation, and teamwork.
