What are the responsibilities and job description for the Business Development Officer position at Gulf Coast Bank & Trust?
Description
Summary
SevenOaks Capital Associates, a proud member of the International Factoring Association, is dedicated to providing exceptional customer service that is quick and stress-free. Together, we aim to make factoring less complicated and add value to businesses by offering very competitive fee structures.
We are seeking a highly motivated and experienced Business Development Officer to join our team and continue to serve our clients and community. The successful candidate will be responsible for attracting and retaining new clients, as well as supporting our Marketing efforts by producing creative content, producing flyers, email campaigns, and social media postings. The ideal candidate must have strong customer service skills and be able to work in a fast-paced environment.
Responsibilities
- Develop and implement strategies to attract and retain new clients.
- Build and maintain strong relationships with clients by collaborating with team members such as the Account Processor and Collections Specialist.
- Conduct market research to identify new business opportunities and establish a pipeline of prospective clients via various methods (including but not limited to, e-mail campaigns, cold-calls, and referral sources).
- Develop and maintain a strong understanding of the company's products and services and effectively communicate with clients to achieve an excellent client experience.
- Produce and/or promote creative content for social media accounts and on occasion provide analytical results of activity associated with the content.
- Produce flyers and email campaign content to achieve desired outcome.
- Accurately capture client needs and data to best partner with a wide variety of internal and external clients and deliver excellent customer service to clients.
- Perform other duties as assigned or required.
Requirements
Skills/Experience/Education
- Bachelor’s degree required or a combination of education and equivalent experience will be considered.
- 3 years working in sales and/or marketing, preferred.
- Ability to provide and deliver unmatched customer service, negotiation, and communication skills.
- Proven ability to achieve sales targets effectively.
- Excellent Microsoft Office Suite skills.
- Efficient knowledge and utilization of Canva.
- Experience with best practices, methods, and deliverables associated with social media posting and analytics.
- Familiarity with Google Ads and Google Analytics.
- Efficient knowledge, skills, and abilities in Salesforce Sales Cloud.
Essential Mental & Physical Requirements
- Ability to travel minimally 3 times annually (on average travel may range between 3-6 times annually, actual travel may be subject to business needs) as required to perform the essential job functions.
- Ability to work under stress and meet deadlines.
- Ability to read and interpret a document if required to perform the essential job functions.
- Prolonged periods of sitting at a desk and working on a computer may be required.
- Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.