What are the responsibilities and job description for the Membership Coordinator position at Gulf Coast Educators Federal Credit Union?
Are you someone who loves building life-long relationships? Do you have an engaging personality and the ability to make others feel welcomed? GCEFCU is looking for a Membership Coordinator. This position delivers high quality service to both internal and external members, addresses members and potential members in a fast, friendly, and competent manner, and directly supports all functions of the Membership and Lending Departments as well as other departments as needed.
Schedule is M-F 8:00am to 5:00pm, and Saturday's 9am to 12pm.
Hourly Rate is $13.85
Essential Duties and Responsibilities
Welcomes members and visitors to the Credit Union; provides routine information concerning services, online banking, stop payments, printing of bank statements; and directs members to appropriate department for specific information and service. Work with members to complete Fraud Packets, and processes daily Debit/Credit Card orders.
Performs a variety of miscellaneous clerical tasks including verification of deposits for the membership, assemble membership packets, receive and distribute daily mail, general typing, filing, and computer input.
Responsible for the daily opening and closing of the branch. Allow 2nd Floor access to employees and non-employees (vendors, maintenance workers).
Assist with tasks regarding real estate loans including, but not limited to, processing mortgage loan payoffs, filing deeds & mortgage related paperwork, prepare and mail release of liens for paid off real estate loans.
Keep vault organized and update by eliminating outdated or unnecessary materials, destroy or transfer to inactive storage according to the file maintenance guidelines and/or legal requirements. Keep records of materials removed using logbooks.
Ensures that the proper documents are completed when a member rents a safe deposit box and that a periodic payment is set-up for the annual rental fee. Clocks member in and out of boxes. Maintains inventory.
Responsible for ordering and re-ordering checks for members. Communicates with vendor about check order problems.
Responsible for monitoring the two Lobby areas to ensure they remain neat and inviting for members. Reports maintenance concerns and areas needing attention immediately.
To achieve or exceed the established sales and service goals through building of member relationships and educating members about credit union services.
Responsible for compliance with the Bank Secrecy Act and all governmental regulations and Credit Union Policies and guidelines. Responsible for complying with Federal Rules and Regulations as required by NCUA.
Other duties as assigned as may be required from time to time that are commensurate with this position.
EOE Disabled/Veteran
Salary : $14 - $0