What are the responsibilities and job description for the Customer Account Coordinator position at Gulf Coast Tool & Rental?
Job Overview
As an Account Coordinator, you will play a vital role in supporting the account management team by assisting with client communications and ensuring smooth operations. We are looking for a motivated, highly organized, and detail-oriented individual who enjoys helping customers. In this fast-paced role, you will play a crucial part in supporting our client relationships and ensuring seamless business operations. You will be responsible for creating quotes, processing invoices, tracking inventory, and maintaining client files, all while working closely with key clients and internal teams to meet deadlines. In this position you will start part-time, then eventually go to full-time.
Duties
- Communicate with key clients via phone and email to address inquiries and provide assistance
- Provide customer support by addressing client concerns and resolving issues
- Create and manage accurate quotes and invoices for clients
- Track and manage inventory levels, ensuring timely updates and reporting
- Maintain organized and up-to-date client files and records
- Ensure all tasks are completed within deadlines and meet company standards
- Coordinate with different departments to streamline processes and improve customer satisfaction
Requirements
- Proficient in computerized systems for data entry and record keeping
- Excellent phone etiquette skills for effective client communication
- Familiarity with office procedures and administrative tasks
- Experience in outbound calling or customer service is a plus
- Exceptional organizational skills with a strong attention to detail
- Self-motivated and able to manage multiple tasks simultaneously without constant supervision
- Proficient in Microsoft Excel, with the ability to create and manipulate spreadsheets
- Knowledge of QuickBooks and Microsoft Access is a plus
- Excellent written and verbal communication skills
- Ability to work well in a fast-paced, deadline-driven environment
- Strong problem-solving skills and a proactive approach to tasks
- Must be able to lift at least 20lbs and be okay working in a warehouse environment.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: No less than 20 per week
Shift:
- Day shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Pasadena, TX 77505 (Required)
Work Location: In person
Salary : $16