What are the responsibilities and job description for the Front Office Receptionist position at GULF SOUTH FOOT AND ANKLE?
About Us: Gulf South Foot & Ankle is a reputable healthcare facility committed to providing exceptional patient care. We are currently seeking a skilled Front Office Receptionist to join our team and contribute to our mission of delivering quality healthcare services.
Responsibilities:
- Greet and welcome patients and visitors in a courteous and professional manner.
- Register new patients and update existing patient information accurately.
- Schedule and confirm patient appointments, ensuring efficient use of appointment slots.
- Answer and manage incoming calls, directing inquiries to the appropriate department.
- Verify insurance information and assist patients with billing-related queries.
- Maintain a neat and organized reception area, ensuring a positive first impression for patients.
- Handle patient check-ins and check-outs efficiently, collecting necessary co-payments and providing receipts.
- Coordinate with medical staff to ensure smooth patient flow and address any scheduling conflicts.
- Keep patient records confidential and ensure compliance with healthcare regulations.
- Assist with administrative tasks, such as filing, faxing, and photocopying.
- Verify insurance information and obtain patient financial responsibility.
- Assist patients with billing-related inquiries.
- Front desk role will also be required to obtain authorizations for patients
Requirements:
- At least 2 years of experience as a Front Office Receptionist or similar role in a healthcare setting.
- Excellent interpersonal and communication skills.
- Proficient in using office equipment, including phone systems and computer software.
- Knowledge of medical terminology and basic understanding of healthcare procedures.
- Strong organizational and multitasking abilities.
- Ability to handle stressful situations with calmness and professionalism.
- Familiarity with insurance verification processes.
- High school diploma or equivalent.
- Must be able to work as a team.
Benefits:
- Competitive pay
- Health and dental insurance
- Retirement savings plan
- Paid time off
- Professional development opportunities
If you are passionate about providing excellent patient service and possess the required skills, we invite you to apply for the Front Office Receptionist position at Gulf South Foot & Ankle
Gulf South Foot & Ankle is an equal opportunity employer.
