Office Clerical Assistant

Job Title: Office-Clerical Assistant

Location:

Reports to: Store Manager

Position Summary: The Office-Clerical Assistant supports the Store Manager and Sales team. The Office-Clerical Assistant will support the technicians and sales staff by providing administrative, clerical, and direct customer support as needed.

Essential Functions:

• Take in, log, and disseminate repairs to appropriate technician.
• Ensure that each repair is completed by the date assigned.
• Prepare all necessary repair paperwork, and call customers when ready for pickup
• Assist with cleaning and polishing jewelry
• Answer incoming calls, assist callers, and direct to appropriate staff
• Assist sales staff with ringing up sales and wrapping gifts
• Provide customer service by greeting customers when sales team is not available

Job Requirements:

• High school diploma or equivalent required
• General office experience, telephone, typing, documentation skills required
• Demonstrated ability to develop relationships with customers and co-workers required
• Ability to quickly learn new procedures and processes required
• Ability to work in a fast-paced, changing environment required
• Proficiency in Microsoft Outlook/email required
• Experience with POS systems desired
• Attention to detail required
• Strong organizational and follow-through skills required
• Excellent communication and interpersonal skills required
• High level of ownership, accountability and initiative required
• High level of confidentiality required

Supervision of Others:

• No supervisory responsibilities

Effort:

• Daily lifting of up to 20 pounds required, with occasional lifting up to 50 pounds desired
• Ability to bend/stoop, squat, twist, reach, kneel and balance required
• Ability to concentrate on and accomplish a task or work despite distractions and interruptions required
• Ability to handle multiple tasks required
• Ability to work under time pressures created by due dates and deadlines required
• Ability to work with great precision with tiny objects required

Consequence of Error:

Errors in completion of position duties can result in:

• Misplaced or misrepresented merchandise, which can impact the Sales or Repair staff
• Customer dissatisfaction, which can directly or indirectly affect the entire company

Working Conditions:

This position requires retail working hours including evenings and weekends, and special events; and overtime required during holidays and inventory

The activities listed above are those anticipated as being necessary for performance of the duties of this position. Other non-essential functions may be assigned at the discretion of management.

Acknowledgment:

I have read and understand this job description and I am capable of performing the duties and requirements of this position.

______________________________________ ____________________________________

Employee Signature Date Manager Signature Date

______________________________________ _____________________________________

Employee Print Name Manager Print Name

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Commute:

• Wayzata, MN 55391 (Required)

Ability to Relocate:

• Wayzata, MN 55391: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20