What are the responsibilities and job description for the Computer Repair Technician position at Guru-By-Remote?
Guru-By-Remote is a leading provider of online tech support, specializing in remote computer repair and troubleshooting. Our mission is to deliver fast, reliable, and expert technical assistance to individuals and businesses. If you're a skilled computer technician with a passion for solving technical issues, we’d love to have you on our team!
Position: Remote Computer Repair Technician
We are seeking an experienced Remote Computer Repair Technician to diagnose and resolve a variety of computer-related issues for our clients. In this role, you will provide technical support through remote access tools, assisting customers with hardware, software, and network troubleshooting.
Key Responsibilities
Diagnose and repair software, hardware, and network-related issues remotely.
Provide step-by-step technical guidance to customers via chat, phone, or remote desktop software.
Assist with system optimization, virus removal, and performance tuning.
Install, update, and configure software applications and operating systems.
Troubleshoot internet connectivity and peripheral device issues.
Maintain accurate records of customer interactions and solutions provided.
Offer professional and friendly customer service while resolving technical concerns.
Qualifications
Proven experience in computer repair, IT support, or a similar technical role.
Strong knowledge of Windows and macOS operating systems.
Familiarity with troubleshooting software, hardware, and networking issues.
Experience using remote access tools (e.g., TeamViewer, AnyDesk, LogMeIn).
Excellent problem-solving skills and attention to detail.
Strong communication skills and the ability to explain technical concepts clearly.
Reliable high-speed internet connection and a quiet workspace.
IT certifications (CompTIA A , Microsoft, or similar) are a plus.
What We Offer
Fully remote position with flexible work hours.
Competitive pay with potential for performance-based bonuses.
Opportunity to work with a dynamic and tech-savvy team.
Ongoing training and career growth opportunities.
If you’re a tech expert who enjoys solving computer issues remotely, apply today and join Guru-By-Remote!
Job Type: Full-time
Pay: $20.02 - $25.52 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Salary : $20 - $26