What are the responsibilities and job description for the Credit and Collections Specialist position at Gustave A Larson Company?
Job Description
Job Description
Gustave A. Larson is a leading wholesale distributor of HVAC, and Refrigeration (HVACR) equipment, parts, and supplies. Our business philosophy is to focus on serving the needs of our customers, with a value-added, professional, and enthusiastic attitude. The Larson Credit & Collections Specialist is in charge of observing accounts to identify overdue payments, report collection activity and address client inquiries.
Primary Responsibilities
- Evaluates risk level by analyzing financial data, credit history, reporting, and other relevant financial statements.
- Process credit applications including new account set-up and compiling credit reports.
- Consult with customers to resolve credit issues. Control above-average volume of paperwork and high phone volume from Sales Consultants, Store Managers, and customers regarding credit issues.
- Produce appropriate account information to provide to collection agencies and filing liens.
- Process job sheet (term unique to the industry) and lien waivers.
- Review customer files to identify and select delinquent accounts for collection and execute initial collection phone calls.
- Create and maintain spreadsheets for tracking purposes (i.e. NSF checks, bad debt reporting, etc.). Collaborate with Credit and Accounts Receivable Department to efficiently expedite credit department workflow and improve Accounts Receivable portfolio performance.
- Work with other departments to investigate and resolve customer short payments and disputes.
Skills / Qualifications
Education / Experience
EEO Statement
Larson is an Equal Opportunity Employer and Prohibits discrimination and harassment of any kind : Larson is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Larson are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Larson will not tolerate discrimination or harassment based on any of these characteristics.
Larson encourages applicants of all ages. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
