What are the responsibilities and job description for the Brand Marketing Manager position at Gusto?
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
We’re looking for a Brand Marketing Manager to drive the success of Gusto’s brand marketing efforts. This role is responsible for key brand metrics, including brand awareness, consideration, campaign performance, and execution efficiency. The ideal candidate is a creative yet data-driven marketer who can develop and execute impactful brand campaigns, measure effectiveness, and optimize strategies to strengthen Gusto’s market position.
This individual contributor role requires collaboration across marketing teams (organic and paid acquisition, creative, product marketing, analytics, communications) and cross-functional partners (product, sales, and growth teams) to ensure brand marketing initiatives contribute to both customer acquisition and long-term brand growth.
Here’s What You’ll Do Day-to-day
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
We’re looking for a Brand Marketing Manager to drive the success of Gusto’s brand marketing efforts. This role is responsible for key brand metrics, including brand awareness, consideration, campaign performance, and execution efficiency. The ideal candidate is a creative yet data-driven marketer who can develop and execute impactful brand campaigns, measure effectiveness, and optimize strategies to strengthen Gusto’s market position.
This individual contributor role requires collaboration across marketing teams (organic and paid acquisition, creative, product marketing, analytics, communications) and cross-functional partners (product, sales, and growth teams) to ensure brand marketing initiatives contribute to both customer acquisition and long-term brand growth.
Here’s What You’ll Do Day-to-day
- Develop and execute brand marketing initiatives that drive measurable increases in brand awareness and perception. You’ll create and implement strategic brand programs that ensure Gusto is top-of-mind among small business owners, tracking key brand health metrics such as aided and unaided brand awareness, brand consideration scores, and share of voice (SOV).
- Lead high-impact brand campaigns from strategy to execution, ensuring alignment with business objectives and audience insights. You’ll work across paid, owned, and earned channels to develop compelling brand storytelling that resonates with our target audience, while optimizing reach, impressions, engagement rates, video completion rates, and message recall.
- Define and track key brand health metrics to measure and optimize brand performance. You’ll analyze data from brand tracking studies, campaign analytics, and customer insights to continuously refine marketing strategies and enhance effectiveness.
- Collaborate cross-functionally to ensure brand marketing contributes to business growth and revenue. You’ll work closely with Product, Sales, and Demand Gen teams to ensure brand campaigns support lead generation, marketing-influenced pipeline, customer retention, and overall revenue impact.
- Manage agency relationships to develop and execute best-in-class creative that aligns with brand goals. You’ll oversee external partners and internal stakeholders to ensure campaigns maintain high-quality execution, consistency, and brand integrity.
- Ensure brand consistency across all internal and external touchpoints. You’ll help codify Gusto’s brand strategy into messaging frameworks, creative guidelines, and marketing assets, ensuring a cohesive and impactful brand experience across all channels.
- Drive operational excellence by executing campaigns on time and on budget. You’ll oversee the planning, execution, and measurement of brand marketing initiatives, ensuring seamless collaboration with creative, media, and analytics teams.
- 7 years of brand marketing experience, with a strong background in B2B SaaS and growing brands at scale ($100M revenue).
- Proven ability to own and deliver on key brand KPIs (awareness, consideration, NPS, and brand perception).
- Expertise in brand positioning, messaging, and storytelling, with experience leading high-impact campaigns.
- Strong analytical mindset to measure brand health, campaign performance, and business impact.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Salary : $110,000 - $130,000
