What are the responsibilities and job description for the Customer Service Representative position at Guy's Quality Meats?
Responsibilities:
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Recommend products to customers, based on customers' needs and interests.
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Estimate or quote prices.
- Consult with clients after sales or contracts in order to resolve problems and provide ongoing support.
- Prepare quotes and bids that meet specific customer needs.
- Provide customers with product samples and catalogs.
- Identify prospective customers by using business directories, and following leads from existing ones.
- Keeping a clean work area.
- Assist in processing and replenishing merchandise and monitoring floor stock.
- Assist in completing price changes within the department.
Qualifications:
- Basic computer skills.
- Provide friendly, prompt, efficient, and courteous guest service.
- Promote sales by assisting customers and offering suggestions.
- Food experience.
- Occasionally lift and/or move up to 30 pounds.
- Excellent communication skills, both oral and written.
- Excellent interpersonal communication skills. Good organization skills
- - prioritize work assignments and manage work time.
- Use of computers, computer operating systems, and software programs.
- High school diploma or equivalent certification.
- Previous Sales, Retail, or related experience, is preferred.
Benefits Offered:
- Paid Vacation
- Dental & Vision Benefits
- Profit Sharing Program
- Bonuses Offered
- Advancement opportunities
- Performance-based incentives
- Holiday time off
- Employee Discounts
About Guy's Quality Meats:
Guy’s Quality Meats was founded in 1995 as a business serving quality meats to local retail customers. After seeing potential in independent grocers and restaurants, Guy’s Quality Meats started introducing the same quality and service with the best value to the wholesale customers. In the year 2000, Guy’s Quality Meats moved to Fort Pierce, Florida to expand their facilities in order to focus on the wholesale customers. In 2006, reintroduced the retail store front to serve the public with more than 4,000 items to choose from. Guy’s Quality Meats strongly believes that their success and growth of their company is based on their quality of products, service, and most of all, loyal customers.
