Real Estate Operations Specialist

Location: In person at 444 East Palmetto Park Road, Boca Raton Florida

Hours: Full Time, Monday-Friday

Experience: Entry Level to Mid-Level

Company Overview

The Gasdaska Verdiglione Conlon (GVC) Team at Douglas Elliman is a fast-growing luxury real estate brand operating in high-end residential, commercial, and new development listings across New York City, New Jersey, and Florida. Combining decades of expertise with innovative approaches, the GVC Team offers the excitement of a growing startup alongside the reassurance of a seasoned team.

Our agents are strategically based in NYC, New Jersey, and Florida, while the marketing team operates from Colorado. We are proud to foster a collaborative, inclusive, and community-focused culture where all team members have significant and tangible impacts on our success.

We encourage applicants from all backgrounds, experiences, and walks of life to apply.

Salary and Benefits

• Salary Range: $50,000 - $55,000 per year
• 401(k) Match (eligible after 18 months of employment)
• Medical, Dental, and Vision Insurance available
• Unlimited PTO

Role Overview

We are seeking a highly skilled and detail-oriented Operations Manager/Agent Liaison to join our dynamic real estate team. This role will focus on supporting agents with day-to-day tasks, marketing, technology adoption, and operational efficiency. The ideal candidate will be tech-savvy, proactive, and possess foundational skills in marketing, project management, copywriting, and graphic design. You will play a critical role in optimizing workflows, training team members, and serving as the bridge between agents, leadership, our internal team, external vendors, and our brokerage’s systems.

Key Responsibilities

Operations

• Maintain and organize workflows, transaction paperwork, and compliance with New Jersey and Florida real estate regulations.
• Oversee scheduling and calendar coordination for property showings, open houses, client appreciation events, broker tours, inspections, closings, and other team appointments.
• Develop and maintain real estate specific SOPs for new listings, updates, and other workflows.
• Act as the primary point of contact between agents, internal teams, clients, and third parties (e.g., attorneys, inspectors, lenders).
• Provide onboarding and ongoing training to new team members on tools, systems, and best practices.
• Foster a positive team environment, support collaboration, and identify opportunities for innovation. Ensure adherence to team expectations both personally and across the entire team.

Marketing

• Customize and manage both one-time and drip email campaigns for listing updates, market reports, holidays, anniversaries, newsletters, and more.
• Perform light graphic design tasks using templates for postcards, brochures, flyers, and show sheets.
• Ensure brand consistency across all communication and marketing materials.
• Collaborate with agents to create or optimize biographies and improve their online presence across platforms like Zillow, Realtor.com, and Douglas Elliman.
• Become the expert on Douglas Elliman’s marketing tools and advise the team on best practices. Stay informed on Douglas Elliman news, announcements, systems, and assets.

Tech and Systems Management/Support

• Implement and optimize processes for agents in Follow Up Boss, including automations, drip campaigns, and task management.
• Provide training and support on tech tools such as Google Workspace (Calendar, Drive), Follow Up Boss, and project management tools like ClickUp. Ability to learn and train on proprietary systems
• Set up no-code automations using Zapier/ClickUp/Follow Up Boss to improve workflow efficiency.
• Troubleshoot and ensure all tech tools used by the team function seamlessly, collaborating with Douglas Elliman's IT department or our internal technology team.

Qualifications

• Experience in real estate operations or admin management.
• Experience creating workflows, managing schedules, and coordinating teams.
• Proficiency in email campaigns, light graphic design (Adobe Suite/Canva), and brand management.
• Experience working with CRMs (Follow Up Boss) and project management tools (ClickUp).
• Experience setting up no-code automations (Zapier).
• Proficient with Google Workspace and troubleshooting tech tools, as well as the ability to train and support team members on tech systems
• Strong multitasking, collaboration, and problem-solving abilities. Highly organized, proactive, and adaptable.
• Excellent verbal and written communication skills.
• Strong organizational, communication, and leadership skills.

Application Process

1. Initial Submission: Submit your resume and cover letter to jonathan@gvcrealestateteam.com

2. Phone Screening: An initial call to discuss your background and suitability for the role

3. In-Depth Interview: Delve into your skills and experience

4. Second-Round Interview: A conversation with leadership to align on company culture and expectations

5. Reference and Background Checks: We will contact provided references and do a thorough background check

6. Offer Letter and Onboarding: Finalize your offer and start the onboarding process

Join us to make a meaningful impact and grow your career in a dynamic, innovative environment!

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Real estate administrative: 1 year (Preferred)

Ability to Commute:

• Boca Raton, FL 33432 (Required)

Ability to Relocate:

• Boca Raton, FL 33432: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $55,000