What are the responsibilities and job description for the Banquet Captain position at GVD Hospitality Management Services Inc?
Assist with managing all aspects of event operations. Hold banquet staff accountable to ensure the high-quality execution of all events; he or she also serves as a liaison between the banquet service staff and the kitchen staff.
Essential Duties and Responsibilities of a Banquet Captain/ Sales Assistant
Assist the sales team by answering phone calls/emails and reply to guest’s inquiries.
Ability to make recommendations and sell.
Review seating diagrams for acceptability and accuracy before all events- weddings, rehearsal dinners, birthday parties, corporate meetings, buffets, plated dinners, cocktail socials etc..
Enforces all employer rule and food service regulations.
Coordinates quality of food service between cooking staff and floor staff.
Delegates duties to team members for each event.
Resolves guests’ concerns, inquiries, and complaints.
Maintains detailed reports for management and develops an accurate bill for service.
Enforces an atmosphere of culture and refinement.
Manages transfers and stock inventory.
Manages food materials, inventory, and all operating materials.
Inspects the uniforms of all floor staff prior to event to ensure propriety.
Adheres to and enforces standards for hygiene and grooming.
Adheres to all health and safety regulations.
Maintains the cleanliness of the banquet floor, the kitchen, and storage areas.
Works as a bartender or server, when necessary.
Familiarity with and/or willingness to learn POS system.
Knowledge of all food and beverage menu items.
Required Knowledge, Skills, and Abilities
Demonstrates friendliness, courtesy, and respect, especially when serving others.
Has the ability to communicate effectively, both verbally and in print.
Possesses an extensive knowledge of food preparation and service.
Has the stamina to handle heavy objects, prolonged periods of standing, and other moderately strenuous activity.
Demonstrates the ability to solve problems and delegate tasks.
Bartender and Server experience required .
Essential Duties and Responsibilities of a Banquet Captain/ Sales Assistant
Assist the sales team by answering phone calls/emails and reply to guest’s inquiries.
Ability to make recommendations and sell.
Review seating diagrams for acceptability and accuracy before all events- weddings, rehearsal dinners, birthday parties, corporate meetings, buffets, plated dinners, cocktail socials etc..
Enforces all employer rule and food service regulations.
Coordinates quality of food service between cooking staff and floor staff.
Delegates duties to team members for each event.
Resolves guests’ concerns, inquiries, and complaints.
Maintains detailed reports for management and develops an accurate bill for service.
Enforces an atmosphere of culture and refinement.
Manages transfers and stock inventory.
Manages food materials, inventory, and all operating materials.
Inspects the uniforms of all floor staff prior to event to ensure propriety.
Adheres to and enforces standards for hygiene and grooming.
Adheres to all health and safety regulations.
Maintains the cleanliness of the banquet floor, the kitchen, and storage areas.
Works as a bartender or server, when necessary.
Familiarity with and/or willingness to learn POS system.
Knowledge of all food and beverage menu items.
Required Knowledge, Skills, and Abilities
Demonstrates friendliness, courtesy, and respect, especially when serving others.
Has the ability to communicate effectively, both verbally and in print.
Possesses an extensive knowledge of food preparation and service.
Has the stamina to handle heavy objects, prolonged periods of standing, and other moderately strenuous activity.
Demonstrates the ability to solve problems and delegate tasks.
Bartender and Server experience required .
