What are the responsibilities and job description for the Benefits Specialist position at GWCCA?
Job Details
Job Description
Located in the heart of downtown Atlanta, Georgia World Congress Center features 1.5 million square feet of prime exhibit space and is one of the nation’s premier destinations for conventions, trade shows, film productions, and much more.
Georgia World Congress Center creates unconventional work experiences for emerging leaders in live events. Ideal team members value authenticity, accountability, and team collaboration.
Georgia World Congress Center is currently recruiting a Benefits Specialist for its Atlanta campus primarily responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan. The Benefits Specialist will report to the Director of Human Resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Partner with the Director of Human Resources to administer various employee benefits programs, such as group health insurance, flexible spending accounts, dental insurance, vision insurance, accident and disability, life insurance, 401(K), and wellness benefits.
- Correspond with benefit provider in a timely manner to ensure the accuracy of eligibility, entries and enrollment information. Communicate updates with carriers and process life status changes.
- Assist employees with benefits claim issues and plan changes.
- Perform routine checks and changes to benefits entries.
- Reconcile benefits statements.
- Assist with annual open enrollment process. Distribute benefits enrollment materials based on eligibility.
- Respond to benefits inquiries from employees and managers on plan provisions, benefits enrollments, and status changes through the HRIS, email, and other communication tools.
- Process and administer disability paperwork including but not limited to medical, person, and FMLA documentation.
- Administer post-accident drug tests.
- Assist with processing of employment verifications and offboarding.
- Partner with Director of Talent Development and Communications to promote and publicize healthy lifestyles for live event professionals.
- Coordinate, plan and facilitate health and fitness initiatives for employees. Organize logistics for wellness seminars and sessions.
- Compile and communicate statistical summaries of employee engagement in wellness initiatives.
- Perform customer service functions; respond to routine requests for information about employment benefits and general HR inquiries.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS, and ABILITIES
- Knowledge of employee benefits and applicable laws.
- Attention to detail, excellent organization skills, and relentless follow-up
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to work collaboratively with cross- functional teams to either influence or support a project or initiative
- Excellent communication skills both verbally and in writing
- Organizational and interpersonal skills with a strategic logical approach
- Ability to act with integrity, professionalism, confidentiality, and compliance
- Proficient with Microsoft Office Suite.
- Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
EDUCATION AND/OR EXPERIENCE
- A minimum of 3–5 years of related experience in customer service
- A minimum of 1-2 years of related experience in human resources
- Experience partnering with insurance carriers and brokers preferred
- Associates degree with emphasis in business, human resources, management or related fields preferred.
- Experience in hospitality or events SHRM or PHR certification a plus
COMPANY BENEFITS
Georgia World Congress Center Authority offers a competitive salary and comprehensive benefits package which includes extensive medical, dental, vision, life insurance coverage, paid vacation, paid state holidays, Flexible Spending Account options, a 401(k) plan with 5% match, on-site employee dining featuring below-market value pricing, free on-site parking, plus discounted prices on auto insurance, home insurance, technology, travel, attractions and much more!
Visit us at www.gwcca.org to learn more about our culture, campus, and community.
Georgia World Congress Center Authority is an Equal Opportunity Employer, and as such does not discriminate in hiring, promotions, or on terms or conditions of employment because of race, creed, color, sex, age, national origin, ancestry, marital status, eligibility for military service, disability, or for any other illegal purpose.
Qualifications
KNOWLEDGE, SKILLS, and ABILITIES
- Knowledge of employee benefits and applicable laws.
- Attention to detail, excellent organization skills, and relentless follow-up
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to work collaboratively with cross- functional teams to either influence or support a project or initiative
- Excellent communication skills both verbally and in writing
- Organizational and interpersonal skills with a strategic logical approach
- Ability to act with integrity, professionalism, confidentiality, and compliance
- Proficient with Microsoft Office Suite.
- Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
