Program Analyst - Facility Operations Information Systems

Salary : $49,591.00 - $99,946.00 Annually

Location : Gwinnett County, GA

Job Type : Full-Time Merit

Job Number : 25-02915

Department : Department of Water Resources

Opening Date : 01 / 24 / 2025

Closing Date : 2 / 7 / 2025 11 : 59 PM Eastern

FLSA : Exempt

Class Summary

This position works on the Facility Ops Information Systems team located at DWR Central and is responsible for administering some aspects of Maximo, WebSphere, WIMS, SharePoint, CentralPoint, and eLogger. Responsibilities may include but are not limited to use of the above listed systems, creating custom reports and queries, data updates, troubleshooting and error resolution, creating SOP's, completing project closeout documentation and monitoring the DWR Maximo Support Inbox. Additional duties may include collecting and analyzing data, providing support for staff and leadership, preparing studies, reports and / or other related documents and work of a similar nature. The ideal candidate will have excellent communication skills, strong troubleshooting skills, experience working with technology and should be a self-starter that enjoys working with a team.

Program Analyst I Minimum Qualifications :

49,591- $64,469

• Bachelor's degree in Business Administration, Computer Science, Management Information Systems, or a closely related field;
• Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job;
• Valid Driver's License.

This position is a Grade B24(1).

For information related to position specific Essential Duties, Knowledge and Skills and Physical requirements, click here.

Program Analyst II Minimum Qualifications :

69,362 - $91,905

This position is a Grade C43(1).

For information related to position specific Essential Duties, Knowledge and Skills and Physical requirements, click here.

Program Analyst III Minimum Qualifications :

75,431 - $99,946

This position is a Grade C44(1).

For information related to position specific Essential Duties, Knowledge and Skills and Physical requirements, click here.

NOTE : The class specifications listed on this site are not the official class specifications for Gwinnett County and are subject to change.

Additional Information

Department of Water Resources

The Gwinnett County Department of Water Resources is a publicly-owned utility, committed to providing excellent water, waste water and storm water services at the best possible value to the citizens of Gwinnett County. The department is widely recognized for service excellence in the operation of 2 water production facilities, 3 water reclamation facilities and 226 pump stations. In addition, DWR maintains 3,667 miles of water lines, 2,654 miles of sewer lines and 1,325 miles of storm water pipe. The Department of Water Resources takes pride in stewardship of the environmental resources entrusted to us and pledge to be responsible as we manage water as a limited, but renewable, resource.

For more information about this department, please click here.

About Gwinnett County

Welcome to Gwinnett County - one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.

The county's population in 2000 was about 588,448 and we've only continued to grow since then, with the population expected to reach one million by the year 2022.

Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.

The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County's values.

In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.

Vision

Gwinnett is the preferred community where everyone thrives!

Mission

Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values

Integrity : We believe in being honest, building trust, and having strong moral principles.

Accountability : We believe in stewardship, transparency, and sustainability.

Equity : We believe in fairness and respect for all.

Inclusivity : We believe in engaging, embracing, and unifying our communities.

Innovation : We believe in continual adaptation of technology, process, and experience.

Hiring Process

Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below : Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email .

Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com.

Our Benefits program is designed to support every aspect of our employees' lives, from physical and emotional to social and financial.

Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.

On average, our employees' benefits are worth 48 percent of their base salary!

In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees' medical premium alone, the County contributes an average of 91 percent of the cost!

Health

Wellness

Family and Career

Time

Money

Protection

To learn more about the Benefits offered at Gwinnett County, click here.

Have you completed a degree in Business Administration, Computer Science, Management Information Systems, or in a closely related field?

If yes, please list your degree and the field. If no, please respond N / A.

How many years of professional auditing or analyst experience or analysis experience do you have?

How many years of project management experience do you have?

What are / were your major responsibilities in your current position (most recent job)? If none, type N / A.

Please provide an example of a custom query or report you have created? If none, type N / A.

Describe your experience with SQL and / or Access? Include your level of competency for each. If none, type N / A.

Do you have any experience with CMMS?

Rate your experience (1-10, 10 being expert) with MS Word.

Rate your experience (1-10, 10 being expert) with MS Access.

Rate your experience (1-10, 10 being expert) with MS Excel.

Rate your experience (1-10, 10 being expert) with Crystal Reports.

Rate your experience (1-10, 10 being expert) with SQL.

Rate your experience (1-10, 10 being expert) with SAP.

Rate your experience (1-10, 10 being expert) with Hach WIMS.

Rate your experience (1-10, 10 being expert) with other related software.

Required Question

Salary : $49,591 - $99,946