IT Systems Analyst I II or III - Water Resources Department

Job Description

The Operational Technology IT Systems Analyst is responsible for managing and maintaining the hardware, software, data, backups, programs and networks that support industrial control systems (ICS) and critical infrastructure within the Department of Water Resources organization. Also, coordinate SCADA projects, provide daily support to Plant operations, PLC & SCADA programming and performs complex daily Operational Technology tasks with DWR SCADA Division.

Essential Duties

• System Management: Administer and maintain OT systems including SCADA, DCS, PLCs, HMI, and other industrial control systems.
• Network Management: Configure and maintain OT network architecture, Firewalls and Switches ensuring reliable communication between devices.
•  Security: Implement cybersecurity policies and procedures, conduct vulnerability assessments, and ensure systems are protected from cyber threats.
• Troubleshooting: Diagnose and resolve issues in OT systems, hardware, and software.
• Integration: Manage the integration of OT systems ensuring smooth data flow and operational continuity.
• Compliance: Ensure OT systems meet regulatory standards (NIST, IEC 62443).
• Documentation: Maintain system documentation, including network diagrams, configurations, PLC & Application programming and standard operating procedures (SOPs).
• Monitoring: Continuously monitor system performance, ensuring uptime, availability, and efficiency.
• Collaboration: Work with engineering, IT, and operations teams to optimize OT system performance.
• Data management and backups
• P&ID development and Drawings updates.
• System wide EOL management for SCADA Assets.

Other Job Requirements/Information

• This job may require on-call rotation and emergency after hours, weekends, and/or holidays.

Annual Starting Salary
Level I Grade C42(1) - $63,780 - $105,238
Level II Grade C43(1) - $69,362 - $114,447
Level III Grade C41(1) - $75,431 - $124,460

Minimum Qualifications
IT Systems Analyst I:

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

IT Systems Analyst II:

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Three (3) years of professional level computer analyst and/or systems experience.
• or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

IT Systems Analyst III:

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Five (5) years of professional level computer analyst and/or systems experience.
• or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Preferred Qualifications:

• Three (3) years of hands-on experience managing IT/OT systems such as SCADA, DCS, PLCs, Servers etc.
• Experience in both IT and OT environments is a significant plus.
• Prior experience in industrial cybersecurity is highly valuable.
• Experience as a system admin managing and maintaining IT /OT Hardware and Software in a large system.
• Knowledge with Plant 3D Platform
• Proficient with MS office and Adobe

For more information about this department, please click here.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.


About Gwinnett County



Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
 
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
 
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
 
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
 
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
 
Vision
Gwinnett is the preferred community where everyone thrives!
 
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
 
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.

 Hiring Process
 
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce.  As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

Salary : $63,780 - $124,460