Systems Administrator

Job Description

Job Description

Salary :

Systems Administrator

Reports to : Director of Technology

Position Summary : The Systems Administrator provides strategic and tactical planning, development, evaluation and coordination of the schools information and technology systems to support all users in the productive use of hardware and software. The Systems Administrator collaborates with the Director of Technology, colleagues, students and parents to ensure effective use of all systems and applications in daily operations. The Systems Administrator is responsible for securely managing the flow of data through the school and departments.

The Systems Administrator commits to the mission of Catholic Education in the Mercy Tradition.

Major Responsibilities :

Work as a part of the IT team to ensure a high level of service and support to all users.

Troubleshoot and resolve hardware, software, and connectivity problems, including user access and network configuration.

Assist students as appropriate. Provide end-user support, as well as other duties as required by the Technology Department.

Provide technical support for GMAHS hardware and software to faculty, staff, and students. Provide guidance for student-owned hardware and software when appropriate.

Asset Inventory management to effectively manage the technology inventory.

Support various printers, copiers, classroom AV, AV setups throughout the school.

Troubleshoot and resolve hardware, software, and network connectivity problems. Document system problems and resolutions for future reference.

Provide computer orientation to new faculty & staff. Provide ongoing training as required to existing staff and faculty.

Work with SIS and related systems to assist administrative departments. Act as first line of support for issues that arise and / or as a liaison to SIS vendors support when needed.

Competencies :

Proficient use of Microsoft Office Suite (Office 365), particularly Microsoft Excel.

Understanding of wireless and switch maintenance (Extreme and NetGear).

Experience in a K-12 environment and understanding of systems therein preferred.

Strong attention to detail and maintaining accuracy; highly organized with strong time management skills, ability to work under pressure and prioritize tasks daily, and an independent desire to learn and identify optimal solutions.

Four-year college degree

Physical Requirements :

Sitting, standing, walking and being able to lift at least 20 to 30 lbs.

Interested candidates should send a cover letter and resume to careers@gmahs.org . This posting closes on February 28, 2025.